Forward Deployed Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Forward Deployed Engineer based in Switzerland.

You will work at the intersection of software engineering, manufacturing operations, and customer success, directly embedding with industrial clients to translate real-world operational challenges into scalable digital solutions. This role places you on the front line of industrial transformation, where you will design and deploy production-ready applications that improve efficiency, quality, and traceability in complex manufacturing environments.
You will operate in highly dynamic, on-site settings, collaborating closely with operators, engineers, and leadership teams to understand and solve mission-critical problems.
The role blends hands-on technical execution with strategic problem-solving, requiring both strong engineering ability and operational intuition.
You will build integrations across OT/IT systems, working with live production data and shop-floor technologies.
This is a high-impact position where your work directly influences real manufacturing outcomes and customer performance.
You will also act as a key bridge between customers and product teams, shaping future platform capabilities.

• Embed directly with manufacturing customers to design, build, and deploy tailored solutions using a frontline operations platform in live production environments.
• Lead end-to-end implementation of applications, workflows, and integrations that improve quality, traceability, and operational efficiency.
• Integrate shop-floor systems such as MES, ERP, PLCs, and quality systems with operational and production data streams.
• Troubleshoot complex technical and operational issues across software, hardware, and manufacturing processes in real time.
• Act as technical owner for deployed solutions, ensuring reliability, scalability, and minimal disruption to production.
• Translate customer operational needs into structured technical requirements and scalable solution architectures.
• Collaborate with internal product, engineering, and customer success teams to share insights and improve platform capabilities.
• Document implementations, best practices, and learnings to support internal knowledge sharing and product evolution.

Requirements:

• 5+ years of experience in manufacturing, industrial software, or operations technology roles, including at least 4 years in customer-facing or consulting environments.
• Strong understanding of manufacturing workflows, production systems, quality control, and traceability requirements.
• Proven experience working with or integrating operational systems such as MES, ERP, or industrial automation platforms.
• Ability to analyze shop-floor environments and independently identify opportunities for operational and technical improvement.
• Experience leading complex technical or operational projects end-to-end in ambiguous environments.
• Strong communication, stakeholder management, and project coordination skills.
• Comfortable working directly with customers in technical deep-dive discussions and on-site deployments.
• Hands-on experience with system integration, data workflows, and industrial environments.
• Willingness and ability to travel up to 50% to customer sites.
• Nice to have: background in engineering or related technical discipline, and experience in regulated or high-availability production environments.

Benefits:

• Competitive annual compensation aligned with experience and market benchmarks.
• Equity participation in a high-growth, innovation-driven company.
• Fully flexible work arrangements with significant autonomy in scheduling.
• Comprehensive health coverage, including medical, dental, and vision insurance.
• Retirement and financial benefits including pension and savings plans depending on location.
• Generous paid time off, including unlimited vacation policy in eligible regions.
• Parental leave and family support programs.
• Professional development support, including learning budgets and training opportunities.
• Fitness and wellness subsidies to support personal well-being.
• Opportunity to work directly on impactful industrial transformation projects with global manufacturers.