Job Description
Our Opportunity
We are seeking a meticulous and customer-focused Fulfillment Coordinator to join our WOW Team. In this role you will be at the heart of Chewy's mission to delight and surprise our customers with personalized packages from care kits to hand-wrapped gifts. With multiple layers of customization required for each package this position demands attention to detail efficiency and a commitment to excellence.
What You'll Do:
- Execute a variety of fulfillment tasks including picking packing labeling gift-wrapping and shipping orders with precision.
- Operate standard office and warehouse equipment such as printers scanners laminators and desktop computers.
- Maintain high standards of quality and speed to ensure every package exceeds customer expectations.
- Format import and export Excel files between Oracle and ShipStation to ensure seamless data integration.
- Log and organize shipment data across multiple systems tying packages to the correct customer records.
- Fulfill and manage orders to ensure accuracy and efficiency in the delivery process.
- Uphold Chewy's commitment to personalization by hand-wrapping gifts and tailoring each package to customer needs.
What You'll Need:
- High school diploma or equivalent.
- Strong attention to detail and ability to perform basic arithmetic.
- Excellent written and verbal communication skills.
- Familiarity with U.S. postal abbreviations and mailing processes.
- Ability to operate standard office and warehouse equipment.
Physical Requirements:
- Ability to lift up to 35 lbs and push or pull weights up to 360 lbs.
- Capability to stand stoop reach and perform repetitive tasks for extended periods.
- Comfortable working in confined spaces and environments with exposure to dust.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color ancestry national origin gender citizenship marital status religion age disability gender identity results of genetic testing veteran status as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law and you need an accommodation during the application process or to perform these job requirements or if you need a religious accommodation please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy please click here.
Skills Required
- High school diploma or equivalent
- Strong attention to detail and ability to perform basic arithmetic
- Excellent written and verbal communication skills
- Familiarity with U.S. postal abbreviations and mailing processes
- Ability to operate standard office and warehouse equipment (printers scanners laminators desktop computers)
- Ability to format import and export Excel files between Oracle and ShipStation
- Ability to lift up to 35 lbs and push or pull weights up to 360 lbs
- Capability to stand stoop reach and perform repetitive tasks for extended periods
- Comfortable working in confined spaces and environments with exposure to dust
What the Team is Saying
Chewy Compensation & Benefits Highlights
How does Chewy ensure its pay and bonus plans are competitive?
Chewy approaches compensation through a total rewards strategy that combines salary bonuses equity opportunities healthcare benefits employee discounts and career growth opportunities. The company emphasizes supporting employees across ecommerce healthcare pharmacy customer service technology and fulfillment operations while competing for talent in both retail and tech markets.
Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary performance bonuses commissions and equity depending on role and level. Built In also notes benefits such as relocation assistance employee discounts and bonus opportunities across multiple teams and functions.
- Healthcare and wellness support: Benefits include medical dental vision prescription coverage HSA/FSA options life insurance disability coverage telemedicine mental health resources and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically mentally and financially.
- Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
- Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts employee discounts on Chewy products parental leave fertility support family-focused benefits and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
- Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements flexible scheduling commuter benefits PTO paid holidays and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
- Long-term career investment: Compensation is reinforced through career growth opportunities mentorship leadership development cross-functional learning and exposure to large-scale ecommerce automation healthcare and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
- External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits employee discounts coworkers and growth opportunities as strengths of the company experience. (Glassdoor; Comparably)
Chewy Insights
What We Do
Who We AreChewy is where pet parents find everything they need for life with pets from food to fun to pharmacy. We make pet care easier more informed and more joyful through fast reliable delivery and award-winning 24/7 Customer Care including access to pet health support when it’s needed. Founded in 2011 Chewy combines the convenience of online shopping with a high-touch personalized experience built around the real moments of pet parenthood.Our MissionChewy’s mission is to be the most trusted and convenient destination for pet parents and partners everywhere. What We DoWe support pet parents through the highs lows and everyday moments of the pet parenting journey with:• Pet food treats and daily essentials• Supplies for dogs cats fish birds reptiles equine and small pets• Pharmacy and veterinary services including prescriptions and medications• Pet wellness and health products• Autoship for convenient recurring deliveries• Chewy+ our premium membership offering exclusive savings faster delivery and personalized pet care benefits• 24/7/365 customer support from knowledgeable pet-loving expertsWhat Makes Chewy DifferentChewy is known for industry-leading service deep personalization and our customer-obsessed culture. We combine trust convenience and care and pet parents come to us for: • Exceptional customer care• Human- and pet-centered product and experience design• Fast dependable fulfillment across a nationwide operations network• A mission-driven culture built on empathy trust and passion for petsOur CultureChewy’s culture is built for people who thrive on ownership innovation and impact. We value curiosity creativity and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn grow and unleash their full potential in a collaborative supportive mission-driven environment.How We WorkChewy’s Operating Principles guide how we think innovate collaborate and execute. These principles shape our character decision-making and approach to delivering results while connecting our people and culture in support of our mission.Where We WorkChewy headquarters: Plantation FL and Boston MAAdditional hubs: Bellevue WA and Minneapolis MN
Why Work With Us
Why You Should Work at ChewyChewy is a unique fast-growing e-commerce and tech leader where builders creators and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.
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Date Posted
07/08/2026
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