Grader Program Administrator

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards autographs comic books coins video games event tickets and memorabilia. Our subsidiaries include PSA PCGS Beckett SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana California and offices in New Jersey Texas Florida Japan Shanghai Hong Kong Canada Mexico Germany and France.

As part of our interview process we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles and at our discretion candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We’re looking for a Grader Program Administrator who will support Grader University PSA’s educational and training program for vetting and training new grading candidates as well as existing graders. This role will also support grader learning more broadly including AG training and related administrative support. This position is crucial in helping ensure training operations run smoothly documentation is current and standardized and learning materials and processes continue to evolve in support of PSA’s grading standards.

You’ll report to the PSA Authentication & Grader Learning Manager and work from our Santa Ana office. Some occasional travel domestically and internationally may be required.  

Onsite Requirement: This role requires you to be onsite in the office 5 days per week.

What You’ll Do:

• Coordinate scheduling calendars room bookings and logistics for Grader University sessions onboarding workshops candidate trials and related learning activities

• Support the administration of Grader University helping ensure sessions are organized documented and executed smoothly

• Support grader learning initiatives more broadly across PSA including administrative and coordination support for AG training programs

• Help coordinate onboarding for new grading team members by preparing materials organizing training schedules and supporting the trainee experience

• Maintain detailed records of training participation onboarding progress session attendance materials and other learning documentation

• Create draft write update and maintain SOPs training guides reference documents onboarding materials and other program documentation

• Partner with the PSA Grader Learning & Development Manager instructors and grading leadership to ensure materials are accurate current and aligned with business needs

• Support candidate vetting processes and assist the Talent Acquisition team with trial session coordination including scheduling and administering baseline tests as needed

• Gather feedback from trainees instructors and leadership to identify opportunities to improve training learning materials documentation and program consistency

• Contribute input on how the team teaches how materials are structured and how standards are reinforced and communicated throughout training

• Collaborate with Talent Acquisition Grading leadership and Operations to support training candidate evaluation and broader learning initiatives

Who You Are:

• 1-3 years of educational learning or training administration experience

• Strong organizational skills and exceptional attention to detail

• Excellent written communication skills and are capable of creating clear polished and user-friendly documentation

• Comfortable drafting writing and updating SOPs guides and training materials for review and approval

• Proactive dependable and able to manage multiple priorities in a fast-paced environment

• You have an interest in training education learning programs and continuous improvement

• Collaborative and work effectively with trainers managers and cross-functional partners

• Comfortable contributing ideas on training methods materials standards and process improvements

• Can handle sensitive or confidential information with professionalism and discretion

• Familiarity with trading cards grading authentication or the collectibles hobby is preferred

Hourly Range: The hourly range for this position is $24-$30. Actual compensation in this range will be based on a variety of non-discriminatory factors including location job level prior experience and skill set.

Reasons To Join Us:

•  Health Insurance: All full-time employees are eligible to enroll in Medical Dental and Vision

• Additional Benefits: Full-time employees are eligible for fertility commuter and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All full-time employees are eligible for paid vacation

• Holiday Pay: All regular full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs 

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account Social Security numbers or National IDs nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud please reach out to [email protected].

We are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We believe that a team that represents a variety of backgrounds perspectives and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process please see our Privacy Notice for U.S. Applicants.

If you are based in California you can read information for California residents here.

What We Do

Collectors has multiple business lines that grade authenticate and sell millions of high-value record-setting collectibles. We're the leader in third-party authentication and grading services for high-value collectibles including trading cards (Professional Sports Authenticator and Card Ladder) coins (Professional Coin Grading Services) video games (Wata) event tickets autographs and memorabilia and with your help we can continue to grow rapidly. Our goal is to make the joy of collecting accessible to everyone - collectors looking to complete their set inventors looking to maximize the value of their collection and anyone who’s looking to preserve a game card or coin that reminds them of fond memories in their lives. We’re entering an exciting new stage of growth as a result of our acquisition in 2021 led by entrepreneur and sports card collector Nat Turner D1 Capital Partners L.P. and Cohen Private Ventures in addition to renowned athletes and collectors. We’re investing in scalable modern infrastructure to support the maturation of the industry increasing value of collectibles and demand for our services. Help us build a tech-enabled business for collectors. Our services span collectible coins trading cards video games event tickets autographs and memorabilia through our subsidiaries which include Professional Sports Authenticators (PSA) Professional Coin Grading Services (PCGS) Wata Certified Coin Exchange (CCE) Collectors Corner Set Registry Collectors.com and the Long Beach Expo collectibles trade show. Since our founding in 1986 we have graded and authenticated more than 80 million items. We employ over 1000 people across our Santa Ana CA headquarters New Jersey Seattle Hong Kong Paris Shanghai and Tokyo.

Why Work With Us

Collectors has long been the global leader in third-party authentication grading and valuation services for collectibles. This gives us the chance to disrupt the industry by applying technological advances to our services. We strive to be the most innovative organization in collectibles building an ecosystem that celebrates the joy of collecting

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