HR Generalist, Care

We are looking for a strong HR Generalist to partner with our Customer Care org. The HR Business Partner will actively partner with leadership to drive people strategy and collaborate with employees (both exempt and non exempt) to foster a culture of ownership, trust and collaboration. This role is critical to enable our business growth and further our mission of creating a world where everyone has access to the food they love and more time to enjoy it together. 

ABOUT THE JOB

• Act as subject-matter expert for labor laws for both exempt and non-exempt employee groups (performance, benefits, compliance, terminations, leave of absences, etc.)
• Counsel and provide mentorship to first-time managers on employee relations, systems implementation, performance management, policies, procedures, and other related topics
• Partner with your region or function's HR Business Partner on larger projects and org changes
• Provide on-the-ground HR support for the Eastern Region
• Identify and recommend continuous improvements to HR programs and processes to drive efficiencies and enhance the employee experience
• Conduct exit interviews and support administration of employee offboarding
• Ownership of full-cycle employee relations investigations
• Be a vital touchpoint for all people related outreach regarding benefits, performance, company programs, and policies
• Partner cross-functionally with teams across Recruiting, Payroll, Learning & Development, Legal, Compensation, Benefits, and Policy to integrate people solutions

Required Qualifications

• Five (5) years of HR experience in fast growing organizations
• Knowledge of HR federal & provincial laws and regulations 
• Strong experience with Google Suite & Excel
• Ability to handle multiple priorities simultaneously and navigate in a rapidly-changing environment
• Proven communicator with demonstrable experience influencing and collaborating cross-functionally, ideally with dispersed teams
• Experience being the face of HR, representing policies and practices to managers and employees across the organization
• An analytical mindset and high business acumen

Preferred Qualifications

• A BA/BS degree 
• Experience with Workday (or similar HRIS)
• Experience supporting non exempt employees

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