Senior Product Manager

Senior Product Manager

About Us

Prokeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity.
Trusted by 8000+ distributor locations and 40000+ users Prokeep makes it easy for over 3 million contractors technicians plumbers electricians mechanics and other skilled professionals to order parts troubleshoot issues and generally get what they need and get on with their day.
Built for the $100+ billion distribution market Prokeep eliminates missed opportunities caused by busy phone lines scattered customer data and passive sales habits. By centralizing communication and enabling proactive outreach we help teams take more orders from any channel and get more orders by driving demand—fueling growth stronger relationships and greater impact across the supply chain.
Having recently secured a $25M Series A investment we’re poised for rapid growth and innovation. If you're passionate about tackling complex challenges in a collaborative fast-paced environment while contributing to an often-overlooked yet vital sector of the economy we’d love to have you on board.
Let’s shape the future together—one order at a time!

Prokeep Values

Build Together. – Collaboration camaraderie and customer-focus are core to how we collectively work and win.
Own It. – Persistence and personal growth drive the results - and the rewards! - that we can all enjoy.
Be Humble. Be Human. – Respect and authenticity allow us to build meaningful and lasting relationships.
Have Fun! – Positivity perseverance and a bit of laughter all allow us to make an impact while enjoying the rollercoaster!

Build products customers love fast — and make the team around you faster too.

At Prokeep we're building simple powerful tools that help distributors and their customers work better together. We're looking for a Senior Product Manager who thrives at the intersection of strategy customer insight and execution — someone who doesn't just prioritize between options but finds ways to expand what the team can achieve altogether.

You'll own a key product domain shaping its strategy and roadmap to impact growth retention and efficiency. You'll dig deep into customer pain points work closely with engineering and design to ship thoughtful solutions and partner across go-to-market teams to bring them to life.

But strategy alone isn't enough. This role is for someone who raises the operating tempo of every team they touch — someone who once the path is clear expects the team to run through it notices when they don't and knows how to change that. You operate independently make data-informed decisions and hold a high bar for how fast great work can actually happen.

• Own the strategy and roadmap for your product area — aligning initiatives to company goals and measurable business outcomes. Don't just sequence the work; find ways to do more of it in parallel.

• Set and hold a high operating tempo — once you've cleared the path for your team you expect them to move at the pace that's now possible track progress with urgency and course-correct quickly when momentum stalls.

• Lead discovery and validation running structured research interviews and experiments to uncover true customer needs — going deep on real users and use cases before designing solutions not after.

• Partner cross-functionally with Engineering Design Sales and Customer Success to deliver and iterate on great solutions.

• Set clear success metrics and use data to inform decisions evaluate trade-offs and continuously improve.

• Drive go-to-market readiness defining product positioning launch plans and adoption strategies alongside GTM teams.

• Anticipate market shifts and identify new opportunities that keep Prokeep ahead of industry trends.

• Leverage AI tools and insights to accelerate discovery compress cycle times and identify ways AI can enhance customer workflows — and expect your team to do the same.

• Communicate with clarity and influence ensuring stakeholders are aligned on vision priorities and progress. When new information changes the picture update your position and bring others along quickly.

• 7–10 years of product management experience owning products end-to-end in a SaaS and B2B environment; enterprise customer experience is a strong plus.

• Proven ability to set strategy and deliver outcomes not just ship features — with examples of measurable business impact and evidence that you moved faster than the environment expected.

• A track record of raising team output not just unblocking it — you've been the reason a team delivered more than they thought was possible and you can speak specifically to how.

• Strong communicator and storyteller who can rally teams clearly explain decisions to technical and non-technical audiences and update positions openly when the facts change.

• Hands-on experience leading cross-functional collaboration in fast-paced growing companies.

• Analytical mindset — skilled at using data feedback and experimentation to guide priorities.

• Experience driving 0→1 launches or scaling existing products to new levels of growth.

• Genuine fluency with AI-driven tools — you use them yourself to move faster on research and decision-making and you know how to identify where they create leverage for customers.

• A natural leader who thrives in ambiguity brings real energy and curiosity to the problems in front of them and holds themselves and others to what's actually achievable — not just what's comfortable.

Why Prokeep?

At Prokeep we offer a dynamic passionate and collaborative work environment where innovation thrives. Here’s what you can expect:

• Competitive Compensation:Reflecting your expertise and impact.

• Equity Package: Your success is our success—share in the growth you’ll help create.

• Comprehensive Benefits: Health dental vision life short & long-term disability 401(k) and employee assistance program (EAP).

• Flexible PTO: Recharge and refocus with the flexibility to manage your time with no preset limits

• Continuous Growth: Yearly education stipend to support your professional development.

What We Do

Prokeep is an easy-to-use ever-improving messaging platform built exclusively for – and by – distributors and supported by a team focused on our customers’ success. Prokeep helps you streamline your customer communications in a way that keeps your customer relationships - and your business - growing.