HR Operations Administrator

Are you a detail-oriented person and strive for quality work?

Are you a quick learner interested in HR operations and systems support?

Join our HR Operations team!

The Employee Support team is responsible for handling employees' data updates exit management service request management automation projects etc. This team is committed to ensuring a great employee experience.

Partner with the best

The HR Operations Administrator will manage the Americas Employee Support profile. In this role you will manage various Americas processes. You will develop within a dynamic technology company as we look to improve and modify our processes.

As an HR Operations Administrator you will be responsible for:

• Responding to HR general questions from employees which come in through a ticketing system.
• Working in partnership with Benefits Employee Relations HRBP's Payroll and others to respond to inquiries.
• Supporting HR systems in partnership with IT to ensure system upgrades and system changes are implemented successfully.
• Participating in and leading HR projects and special programs.
• Managing full lifecycle of leave of absences and working with stakeholders (Employee Relations HRBP Payroll etc.) to ensure fulfillment and compliance
• Managing the full lifecycle of accommodations and working collaboratively with stakeholders (e.g. Employee Relations Facilities IT etc.) to ensure fulfillment and compliance for the request.

Do what you love

To be successful in this role you will:

• Have 2-3 years of HR Operations experience and a Bachelor's Degree in HR/Business or a related field.
• Have 2+ years of direct Leave of Absence and Accommodation experience.
• Demonstrate exceptional written verbal communication presentation and negotiation skills.
• Understand HR processes (Candidate Support Onboarding Employee Support etc.) end-to-end.
• Have experience with MicroSoft Office (Excel PowerPoint Word etc.) and Google Workspace (Google Doc Google Drive Google Sheets etc.).
• Have a working knowledge of case management systems (e.g. ServiceNow) and HRIS systems (e.g. Oracle Cloud).
• Demonstrate Project management skills and adapting quickly to changes.

About us

At Akamai we make life better for billions of people trillions of times a day.
Whether you're streaming live events scrolling social media watching your favorite series or managing your savings we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build secure and scale AI apps on the world's most distributed cloud platform.
At Akamai we don't just support the internet; we power and protect it because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay Akamai ensures it just works.

Benefits at Akamai: We support your health well-being finances and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home in an office or a combination of both.

Compensation

Akamai is committed to fair and equitable compensation practices. For US based candidates only - the base salary for this position ranges from $47100 - $84900/year; a candidate’s salary is determined by various factors including but not limited to relevant work experience skills certifications and location. Compensation for candidates outside the US will vary. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare 401K savings plan company holidays vacation (in the form of PTO) sick time family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

What We Do

At Akamai we make life better for billions of people billions of times a day. Every moment billions of people all over the world are using the internet to shop play games look after finances learn remotely share videos connect across the world and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission and our global teams achieve it by solving the toughest challenges and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build deliver and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing security and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted determined problem-solvers who share a passion for technology we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online by solving the toughest challenges with us? Be part of an amazing team!

Why Work With Us

Our people are devoted determined problem-solvers who share a passion for technology. We find solutions through persistence and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse and we love to collaborate across the world.

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