IR & Operations Manager

Investors Relations and Operations Manager

New York NY - 4 days in office + 1 day remote

Annual Compensation range: $75K-$90K

ABOUT ICONIC ART

Iconic Art is a New York-based alternative investment firm at the intersection of finance technology and the art market. We acquire finance and monetize blue-chip modern and contemporary artworks — Basquiat Haring Warhol Richter — through structured financial instruments bringing the rigor of institutional capital markets to an asset class defined by scarcity cultural permanence and long-term appreciation.

Two years in the firm is operational transacting and performing. The works we finance are not just financial assets — they are among the most important cultural objects of the twentieth and twenty-first centuries. That context shapes everything about how we work: the standards we hold ourselves to the investors we attract and the care we bring to every part of the business.

The infrastructure has kept pace with the firm’s growth. Now it needs to scale with what is being built — and that is where this role comes in.

THE ROLE

The IR function is live. Investors are onboarded capital is moving and the core workflows are running. What we do not yet have is the layer of structure rigor and automation that turns a functional IR operation into a scalable one. That is the mandate for this role.

The expectation is straightforward: within 12 months IR and operations runs through you without COO involvement in day-to-day execution. Getting there requires good judgment genuine organization and the initiative to figure things out rather than wait to be told.

We are deepening the firm’s operational infrastructure — CRM investor communications tooling and process automation. Dedicated technical experts will handle the development. Your role is to actively support that process: documenting the business logic translating operational requirements and flagging constraints so that what gets built actually reflects how the business works. In the meantime you will own and optimize the interim tooling that keeps the function running. This requires genuine curiosity and a willingness to engage directly with new software — with AI assistance throughout.

The right person for this role has spent time processing subscriptions handling KYC or running investor communications at a fund administrator or alternatives platform — and wants to own the function rather than execute inside one. This is that step.

RESPONSIBILITIES

Investor Relations & Onboarding

–    Own the investor onboarding process end-to-end — subscription documentation KYC/AML compliance and signature workflows

–    Manage day-to-day investor communications: status updates queries and routine correspondence with current and prospective investors

–    Coordinate and issue investor notices — closing notices interest payments maturity notifications and other required communications tied to the investment lifecycle

–    Keep investor records accurate and current across all relevant systems

–    Support the preparation of investor-facing materials — translating offering documents and legal terms into clean readable summaries and presentations using AI tools to draft and iterate

Investment Lifecycle & Operations

–    Administer lifecycle events across the firm's portfolio of structured investments — tracking key dates triggering required actions and ensuring nothing is missed

–    Coordinate interest and principal payment processes working with relevant counterparties to ensure accurate and timely execution

–    Maintain and update the investment register ensuring all positions terms and events are accurately recorded

–    Track compliance deadlines maintain regulatory records and flag anything approaching — nothing should fall through the cracks

–    Document processes as you build them — SOPs checklists and workflow notes that make the function transferable and auditable

–    Support transaction execution: document preparation template management and filing

Systems & Tooling

–    Actively support the buildout of the firm's CRM and operational tooling — documenting business rules workflow logic and operational constraints so that technical teams can build accurately and efficiently

–    Set up and manage interim tools to keep the function running while permanent systems are developed — Notion Airtable HubSpot or similar

–    Use AI tools actively in your day-to-day work: drafting summarizing building templates structuring data and reducing manual workload wherever possible

MUST-HAVE QUALIFICATIONS

1.  2–4 years in IR operations fund administration or fintech. — Hands-on exposure to investor lifecycle workflows is what matters not the size of the firm.

2.  AI-native. — Uses LLM tools in daily work and can speak specifically about where and how. This is about mindset and practice not credentials.

3.  Strong written English. — Investor-grade: clear precise and professional. You will be writing on behalf of the firm.

4.  Organized and self-directed. — Runs processes without being chased. Manages their own workload catches errors early and closes things out.

5.  Discretion. — Comfortable handling sensitive financial legal and investor information — and clear-eyed about what that responsibility requires.

6.  Willing to build. — No prior CRM or automation experience required but genuine curiosity is. Interim tooling will be yours to set up and run and that requires initiative not just instruction-following.

7.  Functional Excel. — Comfortable with formulas logic and structured data. Not financial modeling — but enough to understand what a spreadsheet is doing and why.

NICE-TO-HAVE

1.  Investor onboarding / KYC-AML exposure.

2.  Structured products bonds or alternative investments background.

3.  CRM experience. — Notion HubSpot Airtable Salesforce or similar.

4.  French.

5.  Regulated-environment background. — Broker-dealer RIA private equity or similar.

6.  Art finance or art-market familiarity.

WHAT WE OFFER

–    $75000 – $90000 base salary depending on experience

–    Health insurance

–    A high-ownership role with direct COO visibility from day one — you will see how a serious alternative investment firm is built up close

–    Regular engagement with some of the most significant works of modern and contemporary art in private hands

–    Full ownership of a live IR function with the scope to structure automate and scale it — your fingerprints on how the firm operates

–    A lean team that moves quickly takes the work seriously and does not have layers between good ideas and execution

What We Do

Iconic Art is a New York-based alternative investment firm at the intersection of finance technology and the art market. We acquire finance and monetize blue-chip modern and contemporary artworks — Basquiat Haring Warhol Richter — through structured financial instruments bringing the rigor of institutional capital markets to an asset class defined by scarcity cultural permanence and long-term appreciation.

Why Work With Us

Iconic Art sits at the intersection of art finance and technology. Join a high-impact team working with world-class artworks innovative financing solutions and AI-powered tools. You’ll gain broad exposure take ownership from day one and help shape the future of the art market.