IT Applications Analyst & Scrum Master

Job Description:
IT Applications Analyst & Scrum Master
Pluralsight is looking for an Applications Analyst & Scrum Master in the IT Enterprise Applications team to help deliver enterprise projects and features to our global user base. You will work cross-functionally with brilliantly creative individuals dedicated to their craft to support IT CRM (Salesforce), FinTech, and Architecture delivery/engineering teams.
Your experience allows you to guide delivery teams by using Agile best practices and principles to deliver high-quality products and contribute to the advancement and improvement of Agile/Scrum practices within the organization. Your entrepreneurial spirit helps you drive our teams in finding innovative and efficient ways to deliver valuable solutions.
Who you're committed to being:

• Unwavering Integrity: You understand the importance of maintaining unwavering integrity, consistently delivering on your commitments, and supporting the mission of democratizing technical skills. You strive to delight with every release, ensuring a predictable cadence and forward momentum for the company.
• Customer-centric Mindset: You honor internal business partners and customers by providing compassionate, prompt solutions to their most pressing needs. You listen, empathize, and tackle challenging issues head-on, teaming up to creatively resolve problems and deliver exceptional service.
• Curious and Adaptive: You maintain a learner's mentality, embracing curiosity and adaptability. You tackle obstacles with enthusiasm, collaborating to co-create innovative solutions that keep critical projects on track.
• Accountable for Excellence: You take ownership of past, current, and future work, driving autonomy through agreements and fostering a results-driven, quality-minded approach.
• A Courageous and Compassionate Contributor: You are not afraid to be yourself, to try new things, ask hard questions, and compassionately collaborate on resolving challenges.

What you'll own:

• Scrum Facilitation: Facilitate and support Scrum ceremonies, including Daily Stand-Up, Sprint Review, Sprint Planning, and Sprint Retrospective.
• Quality Assurance: Ensure the quality of User Stories, Definition of Done, and adherence to committed delivery timelines. Assists with coordinating work across various teams as needed.
• Performance Enhancement: Identify and implement refinements to team processes to improve efficiency and consistency.
• Impediment Resolution: Identify and address team impediments, fostering a culture of continuous improvement.
• Agile Coaching: Guide and coach Scrum teams in implementing Agile practices and principles to deliver high-quality products and services to customers.

Experience you'll need:

• Minimum of 4 years experience in business systems analysis or as a Scrum Master within an enterprise IT organization supporting business applications
• Experience supporting enterprise business applications delivery and familiarity with leading business applications platforms including Salesforce
• Proven ability to manage dependencies, prioritize tasks, and ensure quality and timely delivery.
• Exceptional facilitation, negotiation, and coaching skills, with a demonstrated commitment to Agile values and principles.
• Experience leading multi-functional project teams, including Agile Scrum teams working on complex, integrated platforms.
• In-depth knowledge of both Agile frameworks (e.g., Scrum, Kanban) and traditional project management principles and practices.
• Proficiency in refinement, story splitting, estimation, velocity, and other Scrum techniques.
• At least one or more following Agile methodology and framework certifications: Certified ScrumMaster (CSM), Professional Scrum Master (PSM), Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), Certified Scrum Professional (CSP), SAFe Agilist (SA), PMI Agile Certified Practitioner (PMI-ACP).

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