Launch Management Intern

ABOUT THIS POSITION

WHAT YOU'LL DO

What You’ll Do

Launch & Project Support

• Support Launch Managers in coordinating Tier 2 and Tier 3 launches including internal readiness efforts and operational “lever” projects.
• Help maintain launch trackers dashboards and status updates across tools such as Wrike Jira Confluence and SharePoint.
• Assist with preparing meeting agendas capturing notes tracking action items and following up with stakeholders.
• Help organize and validate launch artifacts (readiness checklists documentation status communications).

Organization & Process

• Help ensure Tier 2 and Tier 3 work remains visible organized and on track—escalating risks or gaps to Launch Managers as needed.
• Support light data analysis (e.g. project status completion tracking basic metrics) to inform launch updates.
• Contribute to process improvement efforts by identifying gaps inefficiencies or opportunities to simplify launch coordination.

Learning & Development

• Learn how Waystar defines and manages Tier 1 Tier 2 and Tier 3 launches and how organizational readiness differs by tier.
• Gain exposure to Waystar’s product portfolio healthcare technology landscape and internal operating model.
• Participate in team meetings retrospectives and professional development sessions.
• Complete a final project or summary presentation reflecting learnings and contributions.

What You’ll Learn

• How products and features move from roadmap to release in a large healthcare technology company.
• How cross‑functional teams (Product Engineering Marketing Client Experience Sales Finance Operations) collaborate during launches.
• Fundamentals of project coordination launch management and organizational readiness.
• Practical experience using enterprise tools and structured workflows to manage work at scale.

Qualifications

• Currently enrolled undergraduate student (2nd semester junior or senior).
• 3.2 or above GPA
• Actively involved on campus and/or community
• Majors/Minors: Open
• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Ability to manage multiple tasks and adapt to shifting priorities.
• Curiosity willingness to ask questions and interest in learning how complex organizations operate.
• Comfort with Microsoft Office (Excel Word PowerPoint Outlook).
• Interest in healthcare technology operations or project management.

WHAT YOU'LL NEED

Preferred (Not Required)

• Exposure to project management or collaboration tools (e.g. Jira Wrike Confluence Smartsheet).
• Prior internship or coursework related to business operations technology or analytics.
• Interest in pursuing a career in project management program management operations or product/launch roles.

Internship Details

• Part‑time (typically 20–30 hours per week).
• Duration aligned to academic term.
• Reports into the Launch Management organization and works closely with Launch Managers.
• Hands‑on real‑world experience with meaningful ownership and mentorship.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members starting with 3 weeks + 13 paid holidays including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate value and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

What We Do

Waystar provides market-leading technology that simplifies and unifies healthcare payments. Our cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. The Waystar platform is used by more than 450k providers 750 health systems and hospitals and 5k health plans—and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work gain insight into processes and performance and ultimately collect more revenue. At Waystar we know there’s a better more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.