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Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.
This is a high-impact technical leadership role within the Optum Tech AI Transformation team supporting key enterprise initiatives such as the Real-Time AI Underwriting platform. You will own the technical direction and people leadership for a squad of AI/ML engineers driving strategic engineering efforts. Beyond building you will lead mentor govern and ensure that everything your team delivers meets the highest standards of quality compliance and Responsible AI. You'll serve as a bridge between engineering execution and leadership vision ensuring AI investments translate into measurable production-grade business outcomes.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington D.C. area you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Design develop and deploy production-grade AI-powered solutions-spanning classical ML Generative AI (LLMs RAG Graph RAG) and multi-agent orchestration frameworks-to address complex business challenges with emphasis on responsible and secure AI practices
- Own the end-to-end AI/ML technical roadmap defining architectural direction choosing optimal technologies and establishing engineering and coding standards for the team's portfolio
- Use enterprise-approved AI tools to streamline workflows automate tasks and drive continuous improvement across the development lifecycle optimizing team productivity and operational efficiency
- Evaluate emerging trends and technologies (such as Agentic AI foundation models fine-tuning and enterprise AI tooling) to inform high-quality solution design and strategic innovation
- Drive MLOps maturity across development pipelines overseeing model versioning CI/CD for ML retraining automation drift detection and production monitoring
- Ensure compliance and ethical governance by aligning solutions with enterprise policies Responsible AI principles and data privacy regulations (HIPAA/PHI handling)
- Lead mentor and develop a team of 5-10 direct/indirect AI/ML engineers setting clear goals conducting regular 1:1s and fostering a high-performance self-managed culture
- Own and conduct robust technical reviews (architecture design and code reviews) to enforce rigorous standards security posture and pythonic best practices
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 10+ years of software development experience with a strong engineering and architecture foundation
- 2+ years of hands-on experience in AI/ML project implementation (full lifecycle from ideation data analysis model development through production deployment)
- Hands-on experience with NLP (text processing embeddings transformers NER text classification or conversational AI)
- Working experience with GenAI (RAG pipelines prompt engineering LLM integration fine-tuning techniques like LoRA and enterprise deployment)
- Experience or strong working knowledge of Agentic AI development (agentic workflows tool orchestration multi-agent systems or planning frameworks)
- Very solid Python programming skills with deep proficiency in production-grade coding code reviews and enforcing standards
- Driver's license and access to reliable transportation
Preferred Qualifications:
- Bachelor's or Master's degree in Computer Science Engineering Mathematics Statistics or a related field (or equivalent professional experience)
- Experience with MLOps tooling (MLflow Weights & Biases Kubeflow etc.) for experiment tracking model registry and automation
- Familiarity with Responsible AI frameworks (bias detection fairness metrics model explainability like SHAP/LIME and adversarial red-teaming)
- Knowledge of Graph RAG knowledge graphs and ontology-based reasoning systems
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets education work experience certifications etc. In addition to your salary we offer benefits such as a comprehensive benefits package incentive and recognition programs equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $145500 - $249500 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race gender sexuality age location and income-deserves the opportunity to live their healthiest life. Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race national origin religion age color sex sexual orientation gender identity disability or protected veteran status or any other characteristic protected by local state or federal laws rules or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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Skills Required
- 10+ years of software development experience with strong engineering and architecture foundation
- 2+ years hands-on AI/ML project implementation (full lifecycle)
- Hands-on experience with NLP (text processing embeddings transformers NER text classification conversational AI)
- Working experience with GenAI (RAG pipelines prompt engineering LLM integration fine-tuning techniques like LoRA enterprise deployment)
- Experience or strong working knowledge of Agentic AI development (agentic workflows tool orchestration multi-agent systems)
- Very solid Python programming skills with deep proficiency in production-grade coding and code reviews
- Driver's license and access to reliable transportation
- Bachelor's or Master's degree in CS Engineering Mathematics Statistics or related (or equivalent experience)
- Experience with MLOps tooling (MLflow Weights & Biases Kubeflow etc.)
- Familiarity with Responsible AI frameworks (bias detection fairness metrics explainability like SHAP/LIME adversarial red-teaming)
- Knowledge of Graph RAG knowledge graphs and ontology-based reasoning systems
What the Team is Saying
What We Do
Optum part of the UnitedHealth Group family of businesses is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum we support your well-being with an understanding team extensive benefits and rewarding opportunities. By joining us you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models core on‑site (5 days/week) hybrid (4 days/week) and telecommute or fully remote vary by country role and location.
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