Compensation
This employer didn't list pay. Model a likely range with the calculator.
Model this offer in the calculatorJob description
Note: For our technical positions we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired we handle all travel arrangements and expenses for you.
Position Summary
The Lead Data Analyst (Network) is at the forefront of data-driven initiatives for the group acting as a linchpin between raw data and actionable insights. This position dissects complex datasets identifies patterns and leverages those insights to drive business growth. Collaborates closely with various internal and external stakeholders helping them understand the data and how this information can shape future strategies.
Responsibilities:
- Advanced Analytics: Develop and deploy advanced analytical models to improve our understanding of Network supply and demand identify operational inefficiencies and deliver actionable recommendations to leadership
- Performance Monitoring: Implement real-time dashboards and reporting to track and assess Network performance against established metrics
- Network Strategy Innovation: Challenge the status quo and be willing to propose and test new strategies for increasing competition and engagement within our service provider network
- Stakeholder Feedback Analysis: Analyze feedback ratings and reviews from multiple sources and stakeholders to gain insights into service quality customer satisfaction and provider satisfaction identifying actionable insights for improvement
- Service Provider Insights: Develop operational and performance data to generate actionable insights and recommendations for 3rd party service providers enabling them to enhance their service delivery optimize processes and align more closely with organizational objectives
- Capacity Analysis and Modeling: Analyze the capacity of our Network identifying gaps weaknesses and opportunities to improve operational efficiency and service quality making recommendations for Network recruiting retention and optimization
- Testing: Leads test and pilots for process changes as a a result of analysis and communicates the results and recommendations to all areas of management
- Subject matter expert: Serves as an internal data analytics expert by ensuring consistency in data analysis methodologies and sharing of best practices
Experience and Skills:
- BA/BS Degree or equivalent experience. Degree that emphasizes data analysis and communication (e.g. computer science social sciences physical sciences math engineering or statistics) preferred
- 5+ years of business and data analysis experience
- Excellent communication and presentation abilities
- Strong problem-solving skills and business acumen
- Experience with data management specifically with validating and auditing data and reports from multiple systems
- Demonstrated project and task management capability
- Past experience with BI Google Workspace and CRM Tools
- Proficiency in SQL and working with relational databases is required
- An analytical professional with attention to detail and high standard of performance excellence
Hiring In:
United States: Arizona California Florida Georgia Illinois Massachusetts Michigan New Hampshire New York State New Mexico North Carolina Tennessee Virginia
The anticipated closing date to submit applications for this role is July 20th 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location experience job related skills and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero you'll find a workplace where your unique perspective is not just welcomed it's celebrated. We believe that our differences make us stronger and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality provides opportunities for growth and champions open communication Agero is the place for you. Join our team and help us drive the future of driver assistance while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being encourage personal development and ensure financial stability. Our benefits include:
- Health and Wellness: Healthcare dental vision disability life insurance and mental health benefits for associates and their families.
- Financial Security: 401(k) plan with company match and tuition assistance to support your future goals.
- Work-Life Balance: Flexible time off paid sick leave and ten paid holidays annually.
- For Contact Center Roles: Accrual of up to 3 weeks Paid Time Off per year paid sick leave and ten paid holidays annually.
- Family Support: Parental planning benefits to assist associates through life’s milestones.
- Bonus/Incentive Programs
Join Agero and experience a workplace that invests in your success both personally and professionally.
*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Skills Required
- BA/BS degree or equivalent experience
- Degree emphasizing data analysis (computer science social sciences physical sciences math engineering or statistics)
- 5+ years of business and data analysis experience
- Excellent communication and presentation abilities
- Strong problem-solving skills and business acumen
- Experience with data management validating and auditing data and reports from multiple systems
- Demonstrated project and task management capability
- Past experience with BI Google Workspace and CRM tools
- Proficiency in SQL and working with relational databases
- Attention to detail and high standard of performance excellence
- Must be currently authorized to work in the United States on a full-time basis (no employer visa sponsorship)
What the Team is Saying
.jpeg)
%20(1).png)
Agero Compensation & Benefits Highlights
- Retirement Support—A 401(k) with employer match is highlighted in company materials and corroborated on public benefits pages. Retirement support is positioned as a core element of the total rewards offering.
- Leave & Time Off Breadth—Flexible time off sick leave holidays and generous parental leave are emphasized across benefits overviews. These policies are presented as enabling recharge and work‑life balance.
- Healthcare Strength—Medical dental vision disability and life insurance are consistently called out as core coverage. Mental‑health resources are included as part of the overall health support.
Agero Insights
What We Do
Agero is a leading provider of driver assistance accident management consumer affairs support and connected vehicle services for stakeholders across the automotive industry including the world’s largest automakers auto retailers insurers rideshare providers and other brands. As the driving force behind mobility support throughout all points in the vehicle ownership journey - from purchase to maintenance and breakdown to resell or trade in - we deliver a suite of powerful innovative services and technology solutions that enable our 100+ clients to provide their drivers with enhanced communication safety and convenience for whatever their vehicle need.
Why Work With Us
At Agero our solutions help drivers when they need it most. Our work directly impacts the lives of over 12 million people each year providing safety and peace of mind. We offer a unique career environment that combines the spirited energy of a fast-paced team with the stability of an established leader. Here you transform the road ahead and shap
Gallery
Agero Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Balancing work and life is a priority and productivity looks different for everyone. Our hybrid policy allows employees to work however they work best
Similar Jobs
Agero
Sr. Manager Governance Risk and Compliance
Related roles