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If you are passionate about new technologies have a strong technical background and you are looking for an environment where you can continuously expand your knowledge you are the right fit for this role. At Coupa the “Cloud team” is looking for an engineer who is ready to constantly question the status quo with a mixture of system design code development deployment automation networking and experience in managing big data/ Machine Learning/GenAI platforms.
What You'll Do:
- Manage end-to-end Data pipeline (ETL jobs) within agreed SLAs.
- Manage AWS core and big data services (S3 IAM EMR Redshift etc..)
- Running applications in containers (ECS Docker)
- Lead Day 2 operational lifecycle for ML and GenAI infrastructure. This includes designing deploying and maintaining high-availability production LLM serving platforms implementing automated scaling self-healing and infrastructure-as-code patterns. Focus on proactive reliability model performance observability and continuous cost optimization for high-compute AI workloads.
- Collaborate closely with our product development and engineering teams to create AI-driven features
- Drive cloud operations consistency by automating platform maintenance standardizing infrastructure configurations (IaC) and implementing robust release management processes to minimize drift across multi-cloud environments.
- Manage AWS infrastructure using code (Terraform Chef etc..)
- Administering applications running in Linux operating system.
- Enable application and system monitoring for better observability.
- Application and infrastructure support for ETL jobs and data pipelines including participating in an on-call rotation for after-hours emergencies.
- Collaborate with platform and Dev teams to plan and deploy product releases and patch Linux/ECS clusters.
- Ability to participate in design reviews code reviews and troubleshooting incidents.
- Ability to operate in a high-pressure environment and troubleshoot complex issues quickly while successfully handling multiple priorities.
- Ability to record write and review RCAs.
What You Will Bring to Coupa:
- Bachelor's Degree and at least 8+ years of experience managing Big Data technologies and Data Pipelines.
- Sound knowledge and experience in Linux administration and troubleshooting.
- 5+ years of experience in managing cloud infrastructure and platforms such as AWS and Azure
- Familiar with the current engineering landscape in the generative AI space and have a strong interest in AI and related technologies.
- Strong expertise in MLOps and production-grade LLM operations. Proven track record in managing high-availability model inference clusters automating model lifecycle management and implementing advanced observability (latency throughput and error rate monitoring) specifically for AI workloads.
- Have Bash or Python scripting experience
- Experience with containerization Amazon ECS EKS/ Azure AKS
- Experience with tools like Chef Ansible Jenkins Rundeck or equivalent
- Experience with source control systems such as Git and operating in complex branching strategies
- Experience with Infrastructure as Code products like Terraform helm charts
- Good understanding of DNS and Load balancers setup and troubleshooting
- Experience in Big Data platforms/Data lakes and managing Business Intelligence tools (like looker..)
- Knowledge in ApacheSpark architecture and troubleshooting Java applications.
- Basic understanding of MySQL Server and general database knowledge
- Excellent written and verbal communication with a passion for solving the problem
- Confidence in your ability to own and deliver projects and issues to resolution on your own & can think and act globally
- Deep experience in Day 2 cloud operations including automated incident remediation capacity planning and managing large-scale production cloud environments with a focus on performance and reliability.
Skills Required
- Bachelor's degree and at least 8+ years managing Big Data technologies and data pipelines
- Strong Linux administration and troubleshooting experience
- 5+ years managing cloud infrastructure and platforms (AWS and Azure)
- Familiarity with generative AI and strong interest in AI technologies
- Expertise in MLOps and production-grade LLM operations including high-availability model inference clusters and observability
- Bash or Python scripting experience
- Experience with containerization and orchestrators (Docker Amazon ECS EKS Azure AKS)
- Experience with configuration and automation tools (Chef Ansible Jenkins Rundeck or equivalent)
- Experience with source control systems (Git) and complex branching strategies
- Experience with Infrastructure-as-Code tools (Terraform helm charts)
- Good understanding of DNS and load balancer setup and troubleshooting
- Experience with Big Data platforms/data lakes and BI tools (e.g. Looker)
- Knowledge of Apache Spark architecture and troubleshooting Java applications
- Basic understanding of MySQL Server and general database knowledge
- Day-2 cloud operations experience: automated incident remediation capacity planning managing large-scale production cloud environments
- Ability to participate in on-call rotation write RCAs and handle high-pressure troubleshooting
What the Team is Saying





Coupa Compensation & Benefits Highlights
- Healthcare Strength—Health dental vision and mental‑wellness resources for employees and dependents begin on the first day of employment. Recent updates to health‑insurance programs this year indicate active management of core coverage.
- Leave & Time Off Breadth—Flexible Time Off floating holidays paid parental leave and dedicated volunteer time off are emphasized as part of standard offerings. A global minimum vacation allowance outside the U.S. is also advertised.
- Retirement Support—Competitive compensation is paired with retirement savings programs including a U.S. 401(k) with company match. An Employee Stock Purchase Plan is also referenced as part of long‑term financial support.
Coupa Insights
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms Coupa gives organizations the visibility and control they need to make better financial choices reduce waste and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people partners and the planet.
Why Work With Us
At Coupa we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus balance and creativity while staying connected to a global team of changemakers who are redefining the future of business spend









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