Job Description
The Team You Will Join
When you join MetLife's Global Technology team you'll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You'll develop maintain and support technology applications and delivery leveraging AI automation and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes improve tech resiliency and ensure high-performing seamless solutions that power life's most important moments. In this dynamic environment you'll collaborate with talented peers across teams and functions expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Opportunity
MetLife is seeking a highly skilled and forward-thinking Lead Mainframe CICS/MQ Site Reliability Engineer to join our dynamic Mainframe & Integration Technology team. In this pivotal role you will leverage your expertise to bridge the gap between the reliability of legacy systems and the demands of future-ready solutions driving the modernization and optimization of our mainframe platforms.
In this leadership position you will be responsible for architecting designing and directing the modernization and optimization of MetLife's mainframe systems to ensure they are reliable scalable and fully aligned with our evolving business goals. The ideal candidate will bring extensive expertise in mainframe technologies a strategic vision for IT transformation and a proven history of successfully leading complex enterprise-wide mainframe modernization projects.
Key Responsibilities
- Assist in leading the architecture design and implementation of mainframe solutions that support MetLife's business goals and technology strategy.
- Provide technical leadership and guidance to mainframe development operations and modernization teams.
- Collaborate with business stakeholders application developers and infrastructure teams to identify requirements and deliver innovative cost-effective mainframe solutions.
- Help establish a new Mainframe in-take and change processes that considers new workloads and provide required mainframe performance tuning of CIC/MQ & z/OS Connect instances to support the workloads.
- Evaluate emerging technologies tools and methodologies to drive continuous improvement and modernization of mainframe platforms.
- Establish and enforce best practices standards and architectural governance for mainframe environments.
- Develop and maintain architectural documentation roadmaps and blueprints for mainframe systems.
- Ensure high availability security and performance of mainframe applications and infrastructure by constantly reviewing relevant CICS/MQ and z/OS Connect performance telemetry data and traces with application stakeholders.
- Participate in ITSM processes such as Release/Change approvals Incident/Problem resolution.
- Proven experience resolving CICS/MQ related incidents during troubleshooting
- Partner with enterprise architects and other technology leaders to define and implement enterprise-wide technology strategies.
Required Qualifications
- Bachelor's Degree in Computer Science or related field experience.
- 7+ years of experience in mainframe engineering with strong experience in service delivery engineering or architecture.
- Expertise in IBM z/OS COBOL CICS and z/OS Connect and related mainframe technologies.
- Demonstrated experience with mainframe modernization integration and migration projects.
- Proven ability to lead cross-functional teams and manage multiple complex projects simultaneously.
- Excellent communication interpersonal and stakeholder management skills.
- Analytical strategic thinker with strong problem-solving abilities.
Preferred Qualifications
- Experience with cloud integration DevOps zLinux OpenShift and automation in mainframe environments. (RedHat Ansible for IBM Z Collections Ansible Python)
- Experience with MQ.
- Knowledge of hybrid IT architectures and emerging technology trends.
- Relevant certifications (e.g. IBM Certified System Architect TOGAF).
- Experience in the insurance or financial services industry.
Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $120000 - $170000 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health financial wellness and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision dental insurance and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services a retirement pension funded entirely by MetLife and 401(k) with employer matching group discounts on voluntary insurance products including auto and home pet critical illness hospital indemnity and accident insurance as well as Employee Assistance Program (EAP) and digital mental health programs parental leave paid time off paid holidays volunteer time off tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" Fortune World's 25 Best Workplaces™ as well as the Fortune 100 Best Companies to Work For® MetLife through its subsidiaries and affiliates is one of the world's leading financial services companies; providing insurance annuities employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East.
Our purpose is simple - to help our colleagues customers communities and the world at large create a more confident future. United by purpose and guided by our core values - Win Together Do the Right Thing Deliver Impact Over Activity and Think Ahead - we're inspired to transform the next century in financial services. At MetLife it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race color national origin religion creed sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity or expression age disability marital or domestic/civil partnership status genetic information citizenship status (although applicants and employees must be legally authorized to work in the United States) uniformed service member or veteran status or any other characteristic protected by applicable federal state or local law ("protected characteristics").
If you need an accommodation due to a disability please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
#BI-Hybrid
Skills Required
- Bachelor's Degree in Computer Science or related field experience.
- 7+ years of experience in mainframe engineering (service delivery engineering or architecture).
- Expertise in IBM z/OS.
- Experience programming/maintaining COBOL.
- Experience with CICS.
- Experience with z/OS Connect.
- Demonstrated experience with mainframe modernization integration and migration projects.
- Proven ability to lead cross-functional teams and manage multiple complex projects.
- Excellent communication interpersonal and stakeholder management skills.
- Analytical strategic thinker with strong problem-solving abilities.
- Proven experience resolving CICS/MQ related incidents during troubleshooting.
- Experience with cloud integration DevOps zLinux OpenShift and automation in mainframe environments (RedHat Ansible for IBM Z Collections Ansible Python).
- Experience with MQ.
- Knowledge of hybrid IT architectures and emerging technology trends.
- Relevant certifications (e.g. IBM Certified System Architect TOGAF).
- Experience in the insurance or financial services industry.
What the Team is Saying



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MetLife Compensation & Benefits Highlights
- Retirement Support—Feedback suggests retirement programs pair a 401(k) with company match and additional retirement plan structures indicating a mature long‑term savings setup. This depth signals stability for employees prioritizing retirement security.
- Healthcare Strength—Comprehensive medical dental vision disability and life insurance are paired with wellness initiatives and 24/7 EAP access indicating broad core coverage. HSAs/FSAs and second‑opinion resources further reinforce the healthcare offering.
- Parental & Family Support—Fertility coverage personalized child/elder‑care guidance adoption assistance parental leave and breast‑milk shipping for traveling nursing parents are highlighted. These supports extend benefits meaningfully beyond the basics.
MetLife Insights
What We Do
We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife making the world a better place is All Together Possible.
Why Work With Us
At MetLife you’ll be working for a company whose purpose is to help customers throughout their life’s journey and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
MetLife's current workplace policies classify roles as Office Hybrid or Virtual based on the nature of work encouraging new ways of working together










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Date Posted
07/08/2026
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