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Recognized as the No. 1 site trusted by real estate professionals Realtor.com® has been at the forefront of online real estate for over 25 years connecting buyers sellers and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools Realtor.com® not only makes a significant impact on the real estate industry at large but for consumers navigating the biggest purchase they will make in their life by providing a user experience that is easy to use easy to understand and most of all easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry making the right connections and building confidence through expert guidance.
As Lead Product Manager for Identity & Auth you will own the strategy and roadmap for how Realtor.com® recognizes authenticates and resolves the identity of every consumer across web iOS and Android – the foundational layer that turns anonymous visitors into known addressable users and makes every downstream personalization experience possible.
In this role you will own the systems and experiences that answer a single organizing question: can we reliably identify this consumer across platforms? That spans modern authentication (Auth0) a unified identity graph (Segment Unify) the end-to-end registration sign-in and sign-out experience the account value proposition and the content-gating strategy that grows
our base of recognized and registered users.
This role sits at the intersection of consumer experience platform engineering and data infrastructure. You will partner closely with Software and Platform Engineering Data Science Design and adjacent product teams to deliver authentication that is secure low-friction and consistent across surfaces; while feeding trusted known-user signals into the personalization preferences intelligence and activation layers that depend on them. This is a highly strategic and cross-functional role visible at the executive level with the opportunity to define the identity foundation on which Realtor.com®'s entire personalization strategy is built.
What You’ll Do
- Own identity & auth end-to-end: Lead the strategy and roadmap for authentication identity resolution and the registration/login/logout experience across web iOS and Android. Drive the Auth0 migration and platform stabilization and retire legacy auth infrastructure.
- Grow recognized and registered users: Define and execute the content-gating strategy and account value proposition that convert anonymous visitors into known users and design low-friction sign-in (email OTP/magic links passkeys SMS login) and cross-session recognition that increase the recognized/registered user rate.
- Build a trusted identity graph: Mature deterministic probabilistic and progressive identity resolution via Segment Unify so that a single consumer is recognized consistently across devices and sessions supplying the known-user signals every other squad relies on.
- Deliver cross-platform consistency: Unify the authentication experience across web and native apps deprecating fragmented flows (e.g. mobile app user accounts) in favor of a single coherent identity layer.
- Operate with platform rigor: Own reliability and quality for a critical-path system driving down change-failure rate improving observability and managing the tech-debt reduction needed to keep auth secure and resilient.
- Evangelize the identity foundation: Articulate the Identity & Auth roadmap and its measurable impact to executive leadership securing alignment and investment for the foundational layer that enables all downstream personalization.
How We Work:
We balance creativity and innovation on a foundation of in-person collaboration. This role requires three or more days in our Austin office where employees have the opportunity to collaborate in-person adding richness to our culture and knitting us closer together.
What You’ll Bring
- 8-10 years of product management experience with at least 3 years owning identity authentication platform or consumer-facing infrastructure products.
- Direct experience with modern authentication and identity systems (e.g. Auth0 Okta Stytch) including migrations and the trade-offs between deterministic probabilistic and progressive identity resolution.
- Understanding of identity and data architecture patterns: identity graphs customer data platforms event streaming session and cross-device recognition and the security and privacy implications of each.
- Proven ability to deliver low-friction high-trust consumer experiences registration sign-in and account flows across web and native mobile platforms.
- Strong data literacy; comfortable with SQL KPI frameworks and partnering with Data Science and Engineering on identity resolution logic and success criteria.
- A platform mindset: you treat reliability change-failure rate and observability as first-class product outcomes not afterthoughts.
- Excellent communication and stakeholder management skills with the ability to influence leadership decisions and translate technical platform capabilities into business outcomes.
- Bachelor’s degree or equivalent experience.
Nice to Have
- Experience in real estate two-sided marketplaces or high-consideration consumer verticals where recognizing a returning consumer drives long-horizon value.
- Familiarity with Twilio Segment (Unify) Snowflake Amplitude or Auth0.
- Experience implementing passwordless authentication methods (passkeys magic links OTP) at scale.
- Background in security privacy/consent management or platform/infrastructure engineering before transitioning to product management.
How We Reward You:
Realtor.com® is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include but are not limited to:
- Inclusive and Competitive medical Rx dental and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Finanial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com® you’ll bring your full self to work as you innovate with speed serve our consumers and champion your teammates. In return we’ll provide you with a warm welcoming and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us therefore Realtor.com® is an Equal Opportunity Employer regardless of age color national origin race religion creed gender sex sexual orientation gender identity and/or expression marital status status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal state or local law. In addition Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Skills Required
- 8-10 years of product management experience
- At least 3 years owning identity authentication platform or consumer-facing infrastructure products
- Direct experience with modern authentication and identity systems (Auth0 Okta Stytch) including migrations
- Understanding of identity and data architecture patterns (identity graphs CDPs event streaming session and cross-device recognition)
- Proven ability to deliver registration sign-in and account flows across web and native mobile platforms
- Strong data literacy and comfort with SQL and KPI frameworks
- Platform mindset: reliability change-failure rate reduction and observability as product outcomes
- Excellent communication and stakeholder management skills
- Bachelor's degree or equivalent experience
- Work in Austin office three or more days per week (hybrid in-person requirement)
- Experience in real estate two-sided marketplaces or high-consideration consumer verticals
- Familiarity with Twilio Segment (Unify) Snowflake Amplitude or Auth0 (listed as nice-to-have)
- Experience implementing passwordless authentication methods (passkeys magic links OTP) at scale
- Background in security privacy/consent management or platform/infrastructure engineering prior to product management
What the Team is Saying
Realtor.com Compensation & Benefits Highlights
- Parental & Family Support—Parental leave for primary caregivers is described as generous alongside backup child and elder care and adoption assistance. Fertility and family‑building benefits lactation support and caregiving resources reinforce strong family support.
- Inclusive Benefits Coverage—Health coverage includes options for gender‑affirming care reproductive and fertility services autism support and mental‑health resources for adults and children. Multiple medical dental and vision plans and telemedicine extend access across diverse needs.
- Retirement Support—An employer‑matched 401(k) with Traditional and Roth options plus employer‑paid disability and basic life coverage offer a solid financial safety net. The match is characterized as decent and reliable for a mid‑size tech/real‑estate platform.
Realtor.com Insights
What We Do
For years millions of home shoppers have turned to realtor.com® to find their dream home. Operated by Move Inc. realtor.com® offers a comprehensive list of for-sale properties as well as the information and tools to make informed real estate decisions. Today more than ever realtor.com® is The Home of Home Search℠.Realtor.com® also offers homeowners a bevy of useful tools and resources through the My Home℠ dashboard. My Home℠ dashboard allows property owners to manage their home like the important investment it is by tracking their home’s value over time researching and managing home improvements and scouting other similar properties in the neighborhood.
Why Work With Us
The way home begins with you. With a diverse team of experts alongside you you’ll help us reach new heights at the forefront of the digital real estate space. Bring your extensive knowledge and deep expertise and collaborate with other passionate visionaries to lead our industry and revolutionize the way people find home in every form.
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Realtor.com Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Enjoy the flexibility of our hybrid policy—simply choose whichever three days a week work best for you to come into any of our offices.
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