Lead Product Owner BI - Dealer Portfolio

• Coordinates with stakeholders and program owners to track and communicate design development support and maintenance problems and solutions.
• Identifies documents and reports design reliability and maintenance problems and bugs. Gathers and consolidates feedback from customers and field staff.
• Coordinates with field support specialists and customers to address and resolve problems and expand product usage.
• Answers customer and field support questions; provides guidance and support for product integration and infrastructure issues.

• Business Analysis: Extensive knowledge of business analysis and the set of tasks techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders.
• Decision Making and Critical Thinking: Extensive experience of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Extensive understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors.
• Software Change Request Management: Extensive experience of software change request management; ability to manage software product change requests from customers prospective customers vendors and internal staff.
• Software Problem Management: Extensive knowledge of strategies practices and tools for resolving software problems; ability to manage software problems in installed software products.
• Software Product Business Knowledge: Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base current uses future plans and product vision.
• User Acceptance Testing (UAT): Extensive knowledge of UAT activities tasks tools and techniques; ability to design implement and evaluate acceptance tests for end-users.

• Demonstrated ability to own backlogs across multiple teams not just a single squad
• Successfully managed cross-team dependencies in large-scale platforms
• Ability to break down complex systems into well-defined user stories
• Experience owning technical services/APIs or platform-level capabilities
• Ability to connect features to measurable business/customer outcomes
• Strong understanding of end-to-end workflows (not just features)
• Takes accountability for delivery outcomes not just backlog hygiene
• Proactively identifies issues and drives resolution without escalation
• Experience in Agile product development.
  Experience managing backlogs and delivery execution.
• Strong understanding of prioritization trade-offs (business value vs technical constraints)
• Ability to de-risk delivery early by identifying integration challenges
• Provides clear proactive status and risk communication to leadership
• Strong hands-on experience with Azure DevOps (ADO) or equivalent backlog tools

• Medical dental and vision benefits*
• Paid time off plan (Vacation Holidays Volunteer etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

What We Do

Cat Digital is the digital and technology arm of Caterpillar Inc. responsible for bringing digital capabilities to our world-famous yellow iron. With over 1.5M connected assets worldwide our teams use data technology advanced analytics and AI capabilities to help our customers build a better world.

Why Work With Us

The Cat Digital team is at the forefront of Caterpillar’s evolution. We take pride in solving complex problems by building new systems from the ground up. On our team you’ll leverage data from across our entire enterprise to find solutions that open a new world of possibilities for our customers and dealers. Join us in building a better tomorrow.

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