Lead Site Reliability Engineer - Infrastructure

• Operate and evolve large-scale distributed systems anticipating failure modes and proactively mitigating risks across production environments while owning day-to-day production operations including monitoring alert triage incident response post-incident analysis and critical incident coordination and documentation.

• Lead the design build and implementation of automation orchestration and operational tooling to improve efficiency reliability signal-to-noise ratio and reduce recurring issues minimizing service-impacting events.

• Set technical direction and influence platform strategy by defining platform architecture system design and documentation to guide development testing deployment and long-term maintenance of complex distributed systems.

• Establish and enforce standards operational rigor and best practices for deploying monitoring managing and operating cloud-native and distributed infrastructure environments.

• Lead the adoption and execution of modern CI/CD GitOps and cloud-native infrastructure practices ensuring reliable scalable and traceable software and infrastructure releases.

• Mentor and develop senior and staff engineers reinforcing SRE principles DevOps practices accountability and operational excellence across the Infrastructure SRE team.

• Collaborate closely with product and engineering stakeholders advocating for an SRE mindset and system-level thinking to maximize reliability performance availability security and scalability across shared platforms and services.

• 10+ years of experience in site reliability engineering infrastructure or systems engineering with deep ownership of large-scale production systems and demonstrated leadership of SRE or infrastructure teams including setting technical direction and mentoring senior engineers.

• Strong hands-on experience designing and building automation and operational tooling using Golang and/or Python with expert-level proficiency in Linux/Unix systems shell scripting and production troubleshooting.

• Advanced expertise in cloud-native and IaaS architectures distributed systems and container orchestration in production environments including compliance security and network considerations.

• Expertise in architecting modular Terraform frameworks and Infrastructure-as-code (IaC) design patterns.

• Deep understanding of SRE and DevOps principles including incident management SLA/SLO ownership automation reliability engineering practices and leading incident response with post-incident analysis and preventive improvements.

• Strong experience with CI/CD pipelines GitOps workflows release tooling and modern cloud-native infrastructure practices ensuring reliable and traceable software and infrastructure changes.

• Hands-on experience operating Docker and Kubernetes environments observability platforms (logging monitoring alerting) and SQL/NoSQL databases (e.g. Postgres MongoDB Graph DB) including performance tuning and operational troubleshooting.

• Subject matter expertise in Google Cloud preferred; experience with other public cloud providers is also valuable.

• Demonstrated expertise in microservices lifecycle management including integration testing deployment and operational best practices supported by advanced knowledge of software release tooling and CI/CD platforms such as GitLab Jenkins Cloud Build ArgoCD and Spinnaker.

• Deep understanding of the Docker and Kubernetes ecosystem including orchestration cluster management and image lifecycle optimization.

• Strong experience with observability logging and monitoring tools such as ELK Stack Prometheus Stackdriver Datadog New Relic or Dynatrace.

• Hands-on experience with algorithms data structures complexity analysis and software/system design for large-scale distributed environments.

• Experience driving automation for operational efficiency signal noise reduction recurring issue mitigation performance testing capacity planning and system optimization in production environments.

• Experience implementing security best practices and compliance considerations in infrastructure and platform design along with the ability to influence cross-functional teams evangelize SRE and DevOps practices and foster a culture of reliability and operational excellence.

What We Do

At Milestone System we are dedicated to making the world see. As a leading provider of data-driven video technology software we empower people businesses and societies with innovative solutions that enhance security efficiency and insight.

Why Work With Us

We’re proud to foster a working environment that supports well-being and growth opportunities. At the organizational level we celebrate our team members and value their personal expertise. Everyone has access to personal growth programs and health initiatives along with the freedom to govern their work-life balance.

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