Manager, Billing

We're looking for a driven Billing Manager to lead our revenue operational processes! Reporting to our Senior Revenue Manager, this is an opportunity to join a fast-growing technology company and play a driving role in our accounting and financial operations.
We are a rapidly growing company, which means you must be comfortable working in a fast-paced atmosphere where juggling numerous priorities and deadlines is the norm. We are also a fully distributed team which means you must be self-driven and a highly effective collaborator.
What You'll Do

• In partnership with our Senior Manager of Revenue, lead billing operations for our multi-product, multi-industry business
• Proactively drive the billing process for the team and prepare analyses as required
• Oversee daily collections effort, including implementing a collections and communication policy
• Create and distribute periodic billing metrics and reports; prepare ad hoc reports
• Own billing for professional services, partner accounts, and other complex billing streams
• Assist in analyzing and reconciling customer accounts
• Manage and mentor a team of three (3) Billing Analysts
• Perform special, ad-hoc accounting projects, as needed
• Assist with annual audit

Who You Are

• 5+ years of experience in billing and collections
• Prior experience managing and mentoring a team
• Prior experience with multi-year SaaS and professional services billing
• Deep understanding of subscription-based SaaS contracts

Your Differentiators

• Strong communication skills, with ability to collaborate across departments and at all levels of the organization
• Proactive, self-motivated with the ability to manage multiple, concurrent priorities
• Strong problem-solving abilities with proven track record for improving processes, automating where possible

Your First 90 Days
In your First 30 Days:

• Meet members of our Finance & Accounting team as well as internal customers
• Become familiar with our billing streams and software by getting in the details and working alongside our billing team, billing customers while learning the day-to-day operations you will be responsible for leading and optimizing

In your First 60 Days:

• Assist with communicating, executing and tracking billing and collection team weekly and daily priorities
• Start to take on and learn first level of billing escalations for internal and external customers
• Begin to identify potential process and system improvements

In your First 90 Days:

• In partnership with our Senior Revenue Manager and Controller, develop a roadmap of priorities for system and process improvements
• Own billing for our most complicated billing streams, resolving first level of escalations
• Provide weekly reporting on A/R, collections, and billing

Our Values

• We are a Team. Employees, customers, and partners working together.
• We are Customer-Focused. Customers are the heart of everything we do.
• We are Driven. Seeking exceptional outcomes.
• We Own our Success. Every employee has a stake in our company.
• We do the right thing and have fun in the process.

The salary range for this opportunity is $110,000 to $120,000 per year. You will be eligible for discretionary bonus compensation, subject to plans that may be in effect from time to time. You will further be eligible to participate in Unanet's employee benefits plans and programs. For more details on Unanet's benefits offerings, please visit https://unanet.com/employee-benefits .
Unanet is proud to be an Equal Opportunity Employer. Applicants will be considered for positions without regard to race, religion, sex, national origin, age, disability, veteran status or any other consideration made unlawful by applicable federal, state or local laws.