Manager Billing & Collections

• Lead and manage a team of Billing & Collections Analysts in the end-to-end billing and collections processes for Ad Sales portfolios across LATAM ensuring accuracy timeliness and compliance with contractual terms and regional requirements.
• Oversee the preparation and issuance of accurate invoices for Ad Sales clients in accordance with contractual terms regional tax regulations and in region e-billing requirements.
• Monitor accounts receivable aging and implement proactive collection strategies to support cash flow and reduce Days Sales Outstanding (DSO).
• Lead the reconciliation and ongoing follow-up of Ad Sales Representations across all territories ensuring alignment between Sales Traffic Operations Finance and local representatives.
• Manage and oversee local Ad Sales representatives ensuring proper execution of billing and collections processes at the local level adherence to company standards and timely reporting.
• Review and validate agency incentive calculations ensuring accuracy transparency and alignment with contractual agreements.
• Analyze and report on key regional performance indicators including DSO aging metrics and market trends delivering actionable insights to senior stakeholders.
• Serve as the escalation point for client billing inquiries managing complex customer issues and negotiating payment plans where necessary.
• Maintain visibility of financial risks and opportunities across territories proactively communicating findings and mitigation plans.
• Collaborate cross-functionally with Sales Traffic Operations Legal and Revenue Accounting to resolve billing discrepancies ensure accurate accounting and timely reconciliations and lead management of receivables risk and opportunities through proactive communication with FP&A stakeholders.
• Build and maintain strong relationships with agencies clients and local Ad Sales representatives.
• Ensure clear prioritization workload management and consistent follow-up across both internal teams and local representatives.
• Ensure compliance with internal policies international accounting standards and local regulatory requirements including maintaining audit-ready documentation.
• Identify and implement process improvements to enhance efficiency reduce errors and optimize reporting across LATAM.
• Lead and support system enhancements and automation initiatives (e.g. SAP ECC / S/4HANA Mydas reporting tools) acting as a bridge between Finance Operations Transformation teams and IT.
• Lead the evaluation selection and implementation of e billing solutions across LATAM Ad Sales portfolios partnering with IT Finance Transformation Tax and local teams to ensure regulatory compliance and scalable solutions.
• Oversee the implementation of tailored collections strategies across the assigned portfolio ensuring alignment with business objectives.
• Ensure proper cash and withholding tax application and reconciliation in partnership with offshore and accounting teams.
• Lead training goal setting coaching and performance monitoring for Billing & Collections Analysts fostering a high-performing and engaged team.
• Act as an Ad Sales Billing & Collections SME for transformation initiatives including the design and implementation of Ad Sales in housing activities onto SAP (S/4HANA) ensuring alignment between business requirements system design and operational execution.

• Bachelor's degree in Accounting Finance Business Administration or a related field.
• Minimum 6 years of experience in billing collections revenue operations or account management.
• Strong experience managing multi-country LATAM portfolios and working with local representatives or third-party partners.
• Experience in Ad Sales billing reconciliation or agency-related processes is strongly preferred.
• Proven experience leading teams is essential.
• Strong attention to detail and analytical skills.
• Proficient in Microsoft Excel and Office tools.
• Bilingual in Spanish and English essential; Portuguese is a plus.
• Comfortable working in a multi-currency and multi-country environment.
• Strong communication skills and customer service mindset.
• Experience with SAP ECC/ S/4 HANA preferred.
• Experience in media or entertainment industries is a plus.
• US Corporation and Entertainment Industry experience advantageous.
• Demonstrated experience supporting or leading finance transformation system implementations or process in housing initiatives in a multi country environment
• Additional Desired Characteristics:
• Power Bi - Intermediate
• Accounting/finance background
• Strong analytical mindset with ability to translate data into insights
• Detail-oriented with focus on accuracy and quality
• Proactive solution-driven with strong ownership.
• Effective communicator and strong stakeholder management skills
• Ability to manage multiple priorities in a fast-paced multi-country environment
• Team player with ability to work independently and drive results
• Adaptable and comfortable navigating change
• Positive professional attitude with a sense of urgency.

What We Do

From film television news theme parks interactive media and streaming our people are at the center of it all. ​Here we solve complex and business-critical problems. That’s why we’re looking for people to help us continue our evolution imagining and delivering the most innovative and disruptive products and services through the latest tech advancements in the industry. ​ Here you can develop solutions. You’ll develop solutions that allow engineers to broadcast live TV from the comfort of their homes. These solutions will enable the use of our collection of hundreds of thousands of distinct intellectual properties across our film television and streaming brands. Here you can transform. You’ll make decisions and solve complex problems by leveraging insights that come from data building AI to help enable solutions to optimize every aspect of our content eco-system. Here you can build. You’ll build emerging immersive technologies that are used to power the broadcasts and streaming of global events like the Super Bowl and Olympics. You can create secure elastic cloud-based services connecting parts of our global platform ecosystem that effect tens of millions of viewers consumers and businesses that consume and love NBCUniversal’s content. And while you design build and architect your career we have the culture to make sure you’re supported. Here you can work and still live your best life! We’re leaders in our fields. We hire smart people and trust them to get the job done. We are never too busy to develop a fellow colleague. We understand our goals – or we ask. When we see something that needs doing – we do it. We make data-driven decisions. We fiercely believe in our talent and their growth. If you're ready to make an impact here you can.

Why Work With Us

For us it's more than just a work life. It's a daily passion. We take great pride in our legacy. We find fun in the challenge. We collaborate and inspire others. We're always creating always solving and always ahead of competition.

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