Manager, Falcon Complete LogScale (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
CrowdStrike Falcon LogScale, is a platform changing the way people think about advanced log management and streaming observability to empower Security, DevOps, ITOps, and more. The CrowdStrike Managed Services team is looking for a highly motivated, self-driven, technically capable Manager dedicated to leading teams who make a difference in global security by providing custom tailored Log Management expertise and engineering to customers.
Am I a Manager, Falcon Complete LogScale candidate?

• Do you find yourself interested in putting your leadership skills to the test in leading a multi-disciplinary team of talented advisors and architects focused on delivering log management expertise for security requirements?
• Are you self-motivated and looking for an opportunity to develop others and yourself?
• Do you crave new and innovative work that actually matters to your customer?
• Are you capable of leading teams, solving problems and operating as a senior leader?
• Do you love working around like-minded, smart people who you can learn from and mentor on a daily basis?

What You'll Do:
Under the guidance of the teams global Director, a Falcon Complete LogScale Manager is expected to be responsible for three key areas:

• Business and People Management
  
  • Motivate and lead a multi-disciplinary team of highly talented advisors and architects.
  • Provide guidance, development and management for those advisors and architects on your team.
  • Oversee implementation of strategic initiatives whilst delegating appropriately and developing others.
  • Develop and improve processes for workload management, project management.
  • Manage Falcon Complete LogScale business outcomes to align with strategic objectives.
  • Engage across internal CrowdStrike stakeholders effectively to ensure customer and capability issues are fully addressed.
  • Assist with long-term operational strategy development, planning and execution.

• Project Management
  
  • Be responsible and accountable for customer focused project management and delivery of Falcon LogScale administration/configuration, data onboarding, parsers, search queries, dashboards, and alerts.
  • Create and manage projects and activities that align with the Falcon Complete LogScale mission and goals.

• Technical Engineering Leadership
  
  • Provide code reviews and quality assurance reviews for LogScale administration/configuration, data onboarding, parsers, search queries, dashboards, and alerts.
  • Lead the delivery of log management, scoping, engineering and development across multiple industries and verticals using a content-as-code approach with scalable CI/CD pipelines.

What You'll Need:
Successful candidates will have experience in many of the following areas:

• Management experience, or evidence to show capacity to be effective as a manager.
• 6+ years of experience working with log management/SIEM solutions (Splunk, Elastic, QRadar, Arcsight, Sumo Logic, LogRhythm, Exabeam Data Lake, etc) in a professional services or similar capacity.
• Exposure or prior experience with Falcon LogScale (formerly known as Humio).
• Knowledge of log management skills and best practices related to log analysis, data onboarding, parsers, search queries, dashboards, and alerts.
• Understanding of log management use cases around security, observability, DevOps, IT ops, and/or business operations.
• Familiarization with content-as-code, infrastructure-as-code, and scalable CI/CD deployment and other DevOps tooling and methods (i.e. Agile, Kanban).
• Experience developing documentation and transferring knowledge of deployments to customers and internal stakeholders.
• Experience translating your knowledge of customer requirements and experiences into feedback for product and engineering teams.
• Strong English written and oral communication skills.
• Strong problem solving, project management and customer service skills.
• Ability to handle high pressure situations in a productive and professional manner.

Education
BA or BS / MA or MS degree in Computer Science, Computer Engineering, Math, Information Security, Information Security Management, Cybersecurity, or a related field.
#LI-AC1
#LI-Remote
Benefits of Working at CrowdStrike:

• Remote-first culture
• Market leader in compensation and equity awards
• Competitive vacation and flexible working arrangements
• Comprehensive and inclusive health benefits
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $115,000 - $170,000 per year + variable/incentive compensation + equity + benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.
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