Manager, Infrastructure - Cloud Engineering

Job Summary

The Manager, Infrastructure will manage system engineering, network engineering, technical support or service management cross functional teams.   This role will develop and execute roadmaps for Infrastructure ecosystem components owned.  This will support the F&G infrastructure ecosystem in collaboration with Infrastructure Architect(s) and in alignment with Enterprise Architecture policy, standards, and guidance.

Duties & Responsibilities

• Plan, prioritize, and align resources across multiple projects/programs and collaborate with project managers and sponsors to refine scope, vision, and delivery
• Maintain relationships and effectively interface with senior management, direct reports, other development teams, business/technology customers, and vendors
• Responsible for engaging in excellent teamwork and collaboration through influencing skills in working with staff across the organization
• Manage both local and remote FTE and FTC resources to create a high performing cohesive team
• Support the F&G infrastructure ecosystem in collaboration with Infrastructure Architect(s) and in alignment with Enterprise Architecture policy, standards, and guidance
• Support IT leadership in financial planning and timing of delivery
• Promote a diverse and engaging work environment through education, training, and professional development opportunities
• Responsible for performance management of team members
• Manage cross-functional teams to implement the most optimal cloud-based solutions for the company
• Continuously improve Infrastructure management processes
• Develop and execute roadmaps for Infrastructure ecosystem components owned 
• Effectively communicate with all levels within the organization
• Support budget planning and management for components owned
• Effectively manage vendors to obtain appropriate level of services

Experience & Education Requirements

• Bachelor’s degree in Information Systems, Computer Science, or similar or equivalent experience
• 6-8 years of experience in Infrastructure Engineering
• Experience managing direct reports, including staff management, mentoring, conducting performance reviews, managing team tasks, work schedules, and creation of development plans
• Experience managing remote employees, consultants, and vendors
• Excellent working knowledge of the current industry standard server operating systems and major productivity suite applications
• Experience with SOA applications and cloud-based services, preferably AWS or Azure
• Thorough knowledge on Active Directory Object Administration and Management
• Knowledge of hyper converged infrastructure (HCI) environments
• Solid technical background in server support on a Microsoft Windows network
• Advanced knowledge of Microsoft Active Directory
• Knowledge of ITIL and Industry best practices
• Disaster Recovery and BCP experience
• Experience in distributed data center model
• Experience with automated monitoring tools
• Experience with collaboration software

Preferred Requirements

• Cloud Certification, and/or OpenStack Administrator Certification
• Experience working within an IT organization of a Life/Annuity insurer
• Experience using PowerShell scripting to manage Windows Servers and applications

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