Manager, Reliability Engineering

Software powers the world, and LaunchDarkly empowers all teams to deliver and control the best software. We serve hundreds of billions of feature flags daily, to help teams ship better software, faster and eliminate risk for companies big and small.
LaunchDarkly is looking for a talented and inspirational engineering manager to help us build, scale, and empower a part of LaunchDarkly's engineering team. You will lead engineers that monitor our core systems, developing new capabilities for our internal engineering teams, as well as responding to and mitigating incidents. After-hours On-call is compensated in addition.

• Lead and enable a team developing tools and automation to streamline the deployment and operation of our infrastructure, and to detect and diagnose problems quickly and efficiently

• Enable our engineers to deliver their services with higher autonomy, reliability, performance, and speed through offerings written in Go and Terraform.

• Ensure that new engineers get up and running in minutes, are quickly able to start contributing, and that their changes flow from laptop to production with minimal friction.

• Set goals to ensure the health and continuous improvement of the system and its operational processes. You will help drive the overall reliability, scalability, and performance of our platform.

• Ensure we run a cost-effective service, and monitor and make changes to hit spending constraints.

• Help your team keep a healthy service while also prioritizing strategic, high-impact investments.

• Help build a diverse and highly skilled team able to keep up with a rapidly growing product.

• 3+ years experience leading Site Reliability / Reliability Engineers: hiring, motivating, growing, empowering, and performance managing.

• A drive to truly understand the needs of your customer (our developers!) and the ability to translate those needs into business goals.

• A hands-on foundation of infrastructure engineering knowledge that allows you to push your team, ask hard questions and recognize excellence.

• Experience building and maintaining real-time, large-scale production systems.

• Experience working with a major cloud provider (AWS/Azure/GCP)

• Experience with observability tooling (Datadog/Honeycomb/etc)

• Strong communication skills, a positive attitude, and empathy

• You write code that can be easily understood by others, with an eye towards maintainability 

• You have a high bar for quality of code and quality of user experience

Pay:

Target pay range for a Level M3 in San Francisco/Bay Area: $190,000 - $224,000* 

*Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, degree level, and location.

One of our company values is 'Widen the Circle'. Which means we seek out diversity of perspectives to get better results. We understand everyone has their own unique talents and experiences. We encourage you to apply to this role even if you don’t think you meet 100% of the qualifications outlined above. We can find out together if it's the right match for your skillset.

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