Manager Security Operations (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted and we are dedicated to treating the whole person not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states with the exception of Hawaii.

About the Role

We are hiring a Manager Security Operations to lead the team responsible for how Rula detects investigates responds to and learns from security events. This person will manage and coach a team of engineers while remaining close to technical work such as detection design alert tuning incident response runbooks operations and security automation.

You will manage the relationships with security operations vendors and work closely with Security Engineering IT Compliance Privacy and external partners to improve Rula's ability to protect patient and provider data. The right candidate will have agency and support to build practical security operations in a high-trust environment where clear communication sound judgment and measurable outcomes matter more than titles or jargon.

Required Qualifications

• 5+ years of professional experience in security operations detection engineering incident response threat hunting cloud security or a related security engineering role

• 2+ years of direct people management experience for security engineers incident responders analysts or a security operations / detection and response team

• Hands-on proficiency building tuning and operating detections in a modern SIEM and managing a SOAR tool (and/or comparable security operations solutions)

• Demonstrated expertise leading or materially contributing to incident response including triage containment stakeholder communication and post-incident improvements

• Working knowledge of cloud service provider and SaaS security telemetry identity logs endpoint security signals and common attacker behaviors

Preferred Qualifications

While having the preferred qualifications enhances your candidacy having all of them is not mandatory. We encourage all interested applicants to apply even those who may not meet every preferred requirement.

• Experience in healthcare or another regulated environment where incident response privacy and compliance requirements intersect

• Experience owning an MDR provider relationship defining escalation quality expectations running vendor reviews and improving vendor-to-internal handoff workflows

• Experience applying MITRE ATT&CK threat hunting methods or detection engineering frameworks to prioritize coverage gaps

• Proficiency querying and analyzing security data using SQL Python or similar tools; familiarity with security data lakes OCSF Athena Trino Panther or comparable platforms is helpful

• Experience building or improving security on-call shared escalation models incident command tabletop exercises or post-incident review practices

• Relevant security certifications such as OSCP GCIH GCIA GCFA or GSOC

We're serious about your well-being! As part of our team full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance ensuring you can meet both professional and personal commitments (must be based in United States currently not hiring in Hawaii)

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical dental vision life disability and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents including birthing non-birthing adopting and fostering

• Employee Assistance Program (EAP): Supporting your mental and physical health

• Quarterly department stipend: Fun team-building activities or in-person gatherings

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences fostering a sense of community and belonging for all

• Home office stipend: New hire home office stipend & $50 monthly stipend to help cover internet or cell phone expenses

• Wellness at Rula program: Year-round wellness initiatives and a $50/month wellness stipend

Our team

We believe that diversity equity and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe seen heard and valued.

What We Do

We believe that when access to quality mental healthcare improves patients providers and payers all benefit. And that’s why we’re on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients providers and payers to improve mental health outcomes. With Rula it’s easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs accepts insurance and is taking new patients. For providers Rula offers the flexibility of private practice while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing credentialing billing and admin tasks so providers can focus on what they do best: providing care to those in need. Rula is a remote-first company with teams who specialize in the areas of Clinical Partnerships Operations Marketing Engineering Product and more. We’re committed to reimagining how mental health is treated.

Why Work With Us

As a remote company we're intentional about the culture we're building. We write things down we communicate clearly we follow-up and we follow-through. We have high expectations for our team and empower individuals with a high degree of trust and autonomy. In turn we expect that individuals operate with a sense of ownership in everything.

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