Manager Tech Workforce Management

· Remote

Location

Remote

Type

Full Time

Job Description

Ahold Delhaize USAJobs
Manager Tech Workforce Management

Manager Tech Workforce Management

Posted Yesterday
Be an Early Applicant
Salisbury NC USA
Hybrid
121K-181K Annually
Expert/Leader
AdTech • eCommerce • Food • Marketing Tech • Retail
We provide cutting-edge seamless omnichannel experiences for customers—no matter when where or how they choose to shop
The Role
Senior manager overseeing technology workforce planning third‑party resource management and enterprise resource optimization. Partners with Technology Finance HR and Vendor Management to forecast demand/supply identify skill gaps drive workforce modeling optimize sourcing mix and establish capacity planning and reporting to align talent with strategic priorities and financial constraints.
Summary Generated by Built In
Category/Area of Expertise: IT & Technology
Job Requisition: 508854
Address: USA-NC-Salisbury-2110 Executive Drive
Store Code: CIO - Management Cost Center (5145429)
Ahold Delhaize USA a division of global food retailer Ahold Delhaize is part of the U.S. family of brands which includes five leading omnichannel grocery brands - Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance Legal Sustainability Commercial Digital and E-commerce Technology and more.
The Manager III Workforce Management provides senior-level leadership and oversight for third-party resource management technology workforce planning and enterprise-wide resource optimization within the Technology organization. This role ensures the organization has the right talent capacity and sourcing mix to support strategic priorities and deliver efficiently. The manager partners closely with Technology leaders Group Technology Finance Strategic Planning and Vendor Management to create an integrated workforce strategy and maintain strong financial and operational governance over labor resources.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office location is Salisbury NC.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:
  • Ensure appropriate sourcing mix between full time staff contractors and consulting services aligned to enterprise strategy and budget.
  • Partner with Procurement and Vendor Management to optimize cost delivery quality and contract compliance.
  • Lead multi year technology workforce planning in partnership with Technology Finance and HR.
  • Forecast workforce demand and supply across skills teams and platforms to ensure capability alignment with strategic plans.
  • Identify talent gaps future skill needs and resourcing risks; provide data driven recommendations to senior leadership.
  • Support organizational design changes and transformation efforts through workforce modeling and analytics.
  • Oversee resource allocation processes to ensure optimal utilization of both internal and external talent.
  • Lead workforce optimization initiatives that enhance productivity reduce gaps and improve cost efficiency.
  • Establish capacity planning models reporting and tools to support operational decision making.
  • Monitor utilization trends skills inventories and project demand to influence staffing strategies.
  • Ensure alignment of workforce plans with enterprise strategy financial constraints and portfolio priorities.

Qualifications:
  • Bachelor's degree in Business Human Resources Technology Management Finance Operations or related field.
  • 10+ years of experience in workforce planning resource management vendor/third party management or technology operations.
  • Experience leading workforce planning or resource management in a large technology organization.
  • Strong understanding of technology delivery models (Agile DevOps product centric) and their workforce implications.
  • Demonstrated ability to interpret workforce and financial data to inform strategic decisions.
  • Strong communication executive presentation and stakeholder management skills.
  • Proven ability to influence senior leadership and build cross functional alignment.

Preferred Qualifications:
  • Master's degree in Business Administration Technology Management HR Management or related discipline.
  • Certifications in workforce planning resource management project/portfolio management (e.g. PMP PfMP SAFe).
  • Experience with workforce modeling tools resource management platforms or BI systems.
  • Background in vendor management contracting or large scale technology transformation.
  • Strong analytical and financial acumen including understanding of labor cost structures and sourcing economics.

Salary Range: $120960-181440
Actual compensation offered to a candidate may vary based on their unique qualifications and experience internal equity and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-Hybrid #LI-NG1
At Ahold Delhaize USA we provide services to one of the largest portfolios of grocery companies in the nation and we're actively seeking top talent.
Our team shares a common motivation to drive change take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage care teamwork integrity (and even a little humor) we are dedicated to being a great place to work.
We believe in collaboration curiosity and continuous learning in all that we think create and do. While building a culture where personal and professional growth are just as important as business growth we invest in our people empowering them to learn grow and deliver at all levels of the business.
#BI-Hybrid

Skills Required

  • Bachelor's degree in Business Human Resources Technology Management Finance Operations or related field.
  • 10+ years of experience in workforce planning resource management vendor/third party management or technology operations.
  • Experience leading workforce planning or resource management in a large technology organization.
  • Strong understanding of technology delivery models (Agile DevOps product centric) and their workforce implications.
  • Demonstrated ability to interpret workforce and financial data to inform strategic decisions.
  • Strong communication executive presentation and stakeholder management skills.
  • Proven ability to influence senior leadership and build cross functional alignment.
  • Must be currently authorized to work in the United States on a full-time basis.
  • Master's degree in Business Administration Technology Management HR Management or related discipline.
  • Certifications in workforce planning resource management project/portfolio management (e.g. PMP PfMP SAFe).
  • Experience with workforce modeling tools resource management platforms or BI systems.
  • Background in vendor management contracting or large scale technology transformation.
  • Strong analytical and financial acumen including understanding of labor cost structures and sourcing economics.

What the Team is Saying

Claire Peters

Ahold Delhaize USA Compensation & Benefits Highlights

  • Healthcare StrengthComprehensive medical dental and vision coverage with mental‑health/EAP resources and inclusive options (e.g. transgender care abortion travel) are highlighted. These offerings indicate strong core health support across eligible roles.
  • Retirement SupportA 401(k) with company match is offered and some union‑represented associates may retain defined‑benefit pensions. Together these point to solid long‑term financial support options.
  • Parental & Family SupportPaid parental leave adoption assistance fertility benefits and onsite Mother’s Rooms are included. These programs signal meaningful family‑focused benefits beyond standard coverage.

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The Company
HQ: Chicago IL
10000 Employees
Year Founded: 2018

What We Do

Ahold Delhaize USA a division of global food retailer Ahold Delhaize is part of the U.S. family of brands which includes five leading omnichannel grocery brands – Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance Legal Sustainability Commercial Digital and E-commerce Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage care integrity teamwork and humor we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system nourishes local communities and creates a better world.

Why Work With Us

We love fresh perspectives not just fresh produce. We believe that an inclusive workplace fosters creativity accelerates innovation and helps us create an even better product. At Ahold Delhaize USA you’ll find coworkers who are caring and committed and who focus on dreaming big and getting things done.

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Ahold Delhaize USA Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
HQChicago IL
Carlisle PA
Landover MD
Mauldin SC
Quincy MA
Salisbury NC
Scarborough ME
Learn more

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Date Posted

07/10/2026

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