Marketing Manager Customer Engagement

Cadence’s 2025 Outcomes Report highlights a breakthrough year in proactive care with 74000 patients supported more than 84000 clinician hours saved and industry-leading improvements in clinical outcomes and system efficiency. Our engineering and clinical teams played a central role in delivering this scale and impact. Read the full report here. 

We are looking for a strategic and execution-oriented Marketing Manager to own the strategy that drives patient adoption activation and long-term engagement. At Cadence our success depends on the trust and participation of the clinicians and patients we support. You will lead all facets of patient marketing—partnering with health system stakeholders to deliver communications tools and experiences that help our users understand adopt and champion Cadence’s model of proactive care. You’ll work cross-functionally to design journeys deploy messaging and run experiments that drive action at every step. This role is ideal for a strategic operator who thrives in early-stage environments—someone who can craft a vision and then roll up their sleeves to build it with speed and scrappiness.

WHAT YOU'LL DO

• • Drive Patient Engagement at Scale: You will own patient marketing strategy and execution to drive enrollment activation and retention across Cadence’s remote care programs. You’ll design and launch multi-channel campaigns—including email SMS print web live outreach and co-branded partner channels—that motivate patients to take action and stay engaged in their care.
  • Build a Trusted Marketing Engine: You’ll work cross-functionally with Clinical Operations Product Partnerships GTM and Activations teams to align on goals and execute across the patient journey. You’ll translate patient needs and partner insights into scalable repeatable engagement strategies including co-marketing campaigns with health system partners.
  • Deliver Insight-Driven Impact: You’ll define success metrics and own reporting for patient marketing initiatives. Using data and feedback loops you’ll continuously refine messaging channels and tactics to improve engagement and outcomes. You’ll communicate performance and insights clearly to stakeholders.
  • Deliver High-Quality Compliant Experiences: You’ll ensure every patient touchpoint is timely accurate and aligned with Cadence’s brand and clinical standards. This includes developing clear compassionate communications and patient education content (e.g. blogs program materials) that build trust and reinforce Cadence as an extension of care.

WHAT YOU'LL NEED

• 3-5 years of experience owning and executing multi-channel marketing campaigns in HealthTech Health Systems or healthcare SaaS. 
• Strong analytical skills and experience using data to drive decision-making and campaign optimization
• Ability to translate complex concepts into clear patient-friendly messaging
• Experience working cross-functionally and managing stakeholders including external partners
• Comfort operating in ambiguity and building processes and systems from the ground up 

WHO WE ARE: 

We move fast raise standards and own outcomes. We hire drivers not passengers – people who take initiative solve problems and sweat the details because lives depend on it. Momentum matters in healthcare where slow decisions cost lives. At Cadence we set a high bar and back each other relentlessly to clear it. If you’re ready to do the best work of your career and make a real impact in healthcare join us.

WHAT YOU’LL GET:

• Autonomy to tackle big complex problems that matter
• An opportunity to improve lives every single day
• A chance to shape a category‑defining company at scale
• Medical dental and vision insurance
• Competitive total compensation and meaningful equity
• TelaDoc (virtual primary care)
• National and local discounts powered by TriNet
• Unlimited PTO and paid holidays
• Remote equipment setup and home office stipend
• Paid Parental Leave
• 401K and 401K match
• Charitable Donation Match program
• Location: Remote

Noteworthy
Our job titles may span more than one career level. The base pay for this role typically ranges between $115000 – $180000 annual base salary. The actual base pay is determined by a variety of factors including experience skills training and business needs. Compensation may vary based on market location and is subject to change.

What We Do

Cadence is future-proofing primary care for an aging population. We’re building the first AI-native chronic disease platform – extending the doctor’s office beyond the visit and enabling health systems to deliver proactive care at home. Powered by our care intelligence and multidisciplinary clinical team we monitor every patient identify risks early and act before problems escalate. Today more than 90000 seniors across 20 health systems rely on Cadence to stay healthier at home.Every day more than 7000 Americans age into Medicare most with complex ongoing health needs. Traditional healthcare was built for episodic visits not for the continuous support that chronic care requires. The result? Overwhelmed health systems rising costs and patients who fall through the cracks.Cadence solves this problem.Our platform seamlessly integrates with a health system’s existing clinical workflow using AI and machine learning to continuously monitor patient data detect trends and trigger timely interventions. We pair this technology with a nationally licensed clinical team that collaborates directly with each patient’s physician ensuring that every alert turns into meaningful compassionate action.This hybrid model of technology + clinical care is what sets Cadence apart. We don’t just collect data; we turn insights into outcomes.Behind our platform is a world-class team of engineers clinicians and operators all united by a shared mission — to make compassionate continuous care accessible at scale. We tackle big complex challenges with cutting-edge technology and deep empathy knowing that every improvement we make has a direct impact on real people’s lives.Together we’re building a system where technology amplifies humanity — and every patient gets the care they deserve every day.

Why Work With Us

We’re a collaborative learning-driven engineering culture tackling one of the toughest problems in tech - healthcare at scale. At Cadence you’ll ship real-world systems that impact thousands of patients gain exposure to cutting-edge AI and data science and grow alongside teammates who value curiosity humility and excellence.

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