Job Description
With a rich culture of creative collaboration and professional growth IDeaS' team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we're working our teams come together to create leading revenue management solutions that accelerate our clients' growth through revenue optimization.
Now we just need you!
Provides administrative support in the execution of internal meetings and client-facing events. This position is responsible for coordinating logistics managing food and beverage orders and ensuring meeting spaces are properly set up maintained and reset. The role also serves as a key point of contact for internal stakeholders ensuring a seamless and professional experience for all in-office client/prospect and global team meetings.
What you'll be doing...
- Assist with the planning and execution of internal meetings and client events
- Coordinate room setup according to meeting requirements (e.g. seating arrangements A/V needs materials)
- Ensure meeting spaces are prepared in advance and reset promptly following events
- Coordinate ordering delivery and setup of meals and refreshments
- Verify accuracy of orders and ensure timely delivery aligned with meeting schedules
- Manage food presentation replenishment and cleanup
- Provide on-the-ground support during meetings and events to address real-time needs
- Monitor meeting flow and proactively resolve logistical issues
- Maintain cleanliness and organization of meeting and common areas before during and after events
- Serve as a primary point of contact for internal team members regarding meeting logistics
- Communicate clearly with stakeholders to confirm event details timing and requirements
- Collaborate with cross-functional teams (facilities IT admin) to ensure seamless execution
- Oversee breakdown and cleanup of meeting spaces
- Ensure all materials equipment and spaces are returned to standard
- Assist with inventory tracking and restocking of supplies as needed
- Acts as department liaison; distributes appropriate information to and continually communicates with staff.
- Assists in performing specialized administrative duties related to the department assigned.
- Support the development and implementation of standardized processes for meetings and event coordination
- Assist in creating maintaining and refining uniform templates (e.g. intake forms run-of-show documents checklists) to ensure consistency across the team
- Partner with internal stakeholders to transition existing tools and documents to a single standardized format
- Identify inefficiencies in current workflows and recommend practical improvements to enhance team productivity and accuracy
- Help ensure consistent use of approved templates and processes across all meetings and events
- Maintain organized up-to-date documentation of processes templates and best practices for team reference
What you'll bring to us...
- 3+ years of experience in events administrative coordination project coordination or customer service
- Strong written communication and documentation skills
- Experience creating or maintaining process documents SOPs workflows or meeting notes
- Proficiency in Microsoft Office or Google Workspace especially:
- Word/Docs
- Excel/Sheets
- PowerPoint/Slides
- Strong organizational and time-management skills with attention to detail
- Ability to manage multiple projects and deadlines simultaneously
- Comfortable coordinating with internal stakeholders vendors and external clients
- Basic understanding of Service Level Agreements (SLAs) timelines escalation procedures or operational standards
- Ability to follow established processes while identifying opportunities for improvement
- Professional interpersonal and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
We Support Who You Are....
As a global company we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you're launching a new career or expanding your current one IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS we also aspire to live our values each day by being Accountable Curious Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts represents and provides a place for diverse ideas unique perspectives and authentic voices.
Additional Information:
To qualify applicants must be legally authorized to work in the United States and should not require now or in the future sponsorship for employment visa status.
SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more: Know Your Rights .
Equivalent combination of education training and relevant experience may be considered in place of the education requirement stated above.
Resumes may be considered in the order they are received.
IDeaS/SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations IDeaS/SAS may obtain nationality or citizenship information from applicants for employment. IDeaS/SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.
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Skills Required
- 3+ years of experience in events administrative coordination project coordination or customer service
- Strong written communication and documentation skills
- Experience creating or maintaining process documents SOPs workflows or meeting notes
- Proficiency in Microsoft Office or Google Workspace
- Strong organizational and time-management skills with attention to detail
What the Team is Saying
What We Do
IDeaS is a company of innovators collaborators and educators. Founded in 1989 with the goal to revolutionize revenue management for businesses worldwide. The company's founders were pioneers in revenue science and IDeaS has continued to lead the way in this field ever since particularly in the hospitality and travel industries. We use advanced mathematics and industry expertise to turn data into accurate automated and actionable revenue-enhancing decisions. Decades of innovation and refinement have resulted in IDeaS' revenue science solutions which have proven to be precise data-driven and reliable for clients. Our company has a history of continuous evolution and reinvention driven by passionate and curious individuals. IDeaS uses the most advanced technologies including deep machine learning artificial intelligence and SAS analytics to push the limits and invent the future of revenue management. IDeaS' vision is to turn a world of data into a world of intelligent decisions. Our mission is to provide innovative analytics solutions that optimize total revenue performance for hospitality and select industries. Our company doesn't just offer recommendations. We provide accurate automated and actionable decisions. In the end IDeaS is a company that uses revenue science to help businesses grow revenue faster and our methods are tested proven and constantly evolving. Come join us on our journey!
Why Work With Us
IDeaS invests in employees' growth through training programs and innovative projects that feature cutting-edge technology to stay ahead of industry trends. Our high employee and client retention rates prove we’re a stable successful team. Plus our top-notch benefits ensures that employees are well taken care of both on and off the job.
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IDeaS Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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Date Posted
05/29/2026
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