MSP Account Director

Nexthink

MSP Account Director

Posted 31 Minutes Ago

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Hiring Remotely in Boston MA USA

Remote or Hybrid

194K-323K Annually

Senior level

Artificial Intelligence • Big Data • Cloud • Information Technology • Machine Learning • Software

Nexthink enables the productive potential of organisations by eliminating digital friction.

The Role

Lead relationships with global MSPs and GSIs to drive Nexthink platform adoption and revenue across Europe. Develop and execute partner GTM strategies enable field teams collaborate with product and sales stakeholders present to executives represent Nexthink at events and monitor market and competitor activity to grow partner-driven business.

Summary Generated by Built In

Base Salary Range: USD 194000 - USD 323000 - YEARLY
Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see diagnose and fix issues at scale impacting employees anywhere with any application or network before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization Nexthink enables its more than 1500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne Switzerland and Boston Massachusetts Nexthink has 9 offices worldwide.
Job Description
As a MSP Account Director you will have the exciting opportunity to deliver on our growth strategy with the largest MSP's & GSI's. The ideal candidate will have deep knowledge of the global MSP & GSI industry trends and customer operations. In the role you will establish and maintain C-level sales and product relationships with organizations such as Kyndryl Unisys Capgemini & DXC to drive Nexthink solution revenue. By establishing and growing relationships and managing the day-to-day interactions with these companies you will be responsible for creating opportunities that drive growth across Europe. The ideal candidate will have a strong understanding of Global MSP & GSI companies with a proven track record in developing and managing relationships and exceeding targets.
Responsibilities

Develop and execute plans to embed the Nexthink platform as a key solution across the workplace practices.
Develop and execute plans to grow Nexthink revenue across your chosen partners.
Navigate the organizational structures to develop strategic and tactical relationships.
Understand the business solutions and technical needs of the global MSP/GSI.
Develop and execute a plan to drive achievement of revenue and growth goals.
Execute this plan while working with key internal stakeholders (e.g. account teams regional sales teams marketing teams and corporate resources)
Create & articulate compelling value propositions around Nexthink solutions
Leverage technical resources to assist your partners.
Drive business development and Co-Sell initiatives in partnership with field sales marketing and leadership.
Prepare and give business reviews to the senior management team regarding progress and roadblocks in partner development.
Represent Nexthink at conferences QBRs and more enhancing the Nexthink brand presence and visibility.
Monitor market trends and competitor activities within the MSP/GSI market place.
Develop and disseminate appropriate materials to enable and educate field sales teams.

Qualifications

5+ years of experience developing enabling and supporting a partner community
5+ years of experience with technology platform sales
5+ years of partner/business development enterprise sales and GTM creation/management.
Experience working in or with MSP/GSI's.
Proven track record of developing and executing on a go to market strategy
Strong communication skills with the ability to lead executive level meetings
Collaborative approach to working leveraging cross functional teams to support
Experience in the EUC industry.
Exceptional communication and presentation skills.
Experience engaging with senior business and technology leaders.
Ability to create and enable Field teams with insightful materials.
Experience working with product teams and influencing product strategy based on partner feedback.
Comfortable carrying a performance related target.

Additional Information
We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics automation and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges create ever more productive workplaces and deliver happy satisfied employees in the digital workplace.
With over 1200 employees across 5 continents Nexthink operates as One Team connecting collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity inclusion and equity is second to none. We currently have over 75 nationalities working with us from all cultures and backgrounds speaking many different languages
Total Rewards @ Nexthink
At Nexthink we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health dental vision as well as access to life insurance long-term disability and accidental death/personal loss coverage.
In addition we offer:

Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer) 11 company-paid holidays and 3 extra days for volunteering.
Hybrid work model that balances office and remote work with structured onboarding to foster connections and team integration.
Free access to professional training platforms to explore your interests and enhance your skills.
Up to 16 weeks of paid leave for birthing parents/primary caregivers 6 weeks for secondary caregivers.
Plan for the future with a 401(k) plan featuring up to 4% company matching contributions vesting immediately to grow your retirement savings.
Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country role level experience and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors including job skills experience and relevant education or training which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

Skills Required

5+ years developing enabling and supporting a partner community
5+ years experience with technology platform sales
5+ years partner/business development enterprise sales and GTM creation/management
Experience working in or with MSPs and GSIs
Proven track record of developing and executing go-to-market strategy
Strong communication skills with ability to lead executive level meetings
Collaborative approach leveraging cross-functional teams
Experience in the End User Computing (EUC) industry
Exceptional presentation skills and experience engaging senior business and technology leaders
Ability to create and enable field teams with enablement materials
Experience working with product teams and influencing product strategy based on partner feedback
Comfortable carrying a performance-related target (quota)

What the Team is Saying

Nexthink Compensation & Benefits Highlights

Affordable Benefits—U.S. healthcare premiums are covered by the company minimizing employee out-of-pocket costs. Coverage includes medical dental and vision alongside FSA/HSA options and core protection benefits.
Leave & Time Off Breadth—Unlimited PTO is offered with additional company-paid volunteer days. Materials also highlight paid holidays and flexible time-off usage aligned to team needs.
Parental & Family Support—Generous parental leave adoption assistance and return-to-work flexibility are described with amenities such as a mother’s room in applicable offices. These supports are presented as part of a broader family-friendly package.

Learn more about Nexthink's Compensation & Benefits →

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The Company

HQ: Boston MA

1200 Employees

Year Founded: 2004

What We Do

Nexthink is the global leader in digital employee experience management. Our platform empowers IT teams with real-time visibility analytics and automation to proactively detect and resolve issues across any application device or network—before they affect employees. By shifting IT from reactive problem-solving to continuous optimization Nexthink enables more than 1300 organizations to create productive seamless and satisfying digital workplaces for over 18 million employees worldwide.

Why Work With Us

With over 1200 employees across 5 continents Nexthink operates as One Team connecting collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity inclusion and equity is second to none. We currently have over 75 nationalities working with us from all cultures and backgrounds.