National Accounts Sales Manager

Roland Foods, LLC · Remote

Company

Roland Foods, LLC

Location

Remote

Type

Full Time

Job Description

ABOUT ROLAND FOODS

Roland Foods, LLC, based in New York City, is an importer and distributor of high-quality specialty food products from more than 60 countries. Founded in Paris in 1934 and established in the U.S. in 1939, the Company provides customers with exceptional specialty foods, primarily offered under the Roland brand. The company has a national presence in the foodservice, retail, and industrial channels as well as international sales in the Caribbean, Central and South America, Asia, Africa, and the Middle East. Roland Foods’ dedication to providing quality and consistency has made it a leader among food importers and suppliers. The Roland brand is synonymous with quality and authenticity for the consumer and chef alike.


ABOUT THE ROLE

Roland Foods is excited and committed to growing our Foodservice sales team, and we are seeking an experienced and motivated sales professional to drive National Account customer acquisition and strategic growth with existing National Account customers. The National Accounts Sales Manager (NASM) is a quota-carrying, revenue-accountable sales position reporting to the National Account Sales Director. The ideal candidate demonstrates meaningful experience selling to large, complex Foodservice customers and the ability to develop strategic relationships throughout a customer’s organization including executives, culinary and procurement leaders. A proven record of successfully selling to national chains and experience prospecting and acquiring new strategic customers is a requirement for this role. Prior experience working with non-commercial, group purchasing organizations (GPO) customers and significant members of GPOs is an advantage for this position.

Formal culinary experience and expertise are a major benefit in this position.


RESPONSIBILITIES 

Significantly contributing to the overall growth of the National Accounts and GPO channel by sourcing new strategic accounts and growing business within a defined set of existing accounts and members of GPO’s

  • Actively identify key customers to acquire and pursue business development opportunities using a hunting mindset
  • Direct account management of existing customers with a focus on strategic engagement to achieve volume and net sales goals
  • Develop strategic partnerships through direct interactions with culinary and R&D teams, purchasing leaders, and executives
  • Coordinate with local and regional distributors to effectively service operators and maintain exceptional service levels
  • Management of existing and new programs for customers (e.g. pricing, rebates, and sampling)
  • Support existing business and pursue new placement opportunities with the goal of creating incremental growth through direct and indirect selling activities
  • Management of customer RFPs and contract renewals
  • Collaborate and partner with internal teams to execute sales strategies and solutions (e.g. Strategy, Revenue Management, Strategic Sourcing, and Supply Chain)
  • Inform supply chain demand planning on existing and new placements
  • Provide ad-hoc reports and presentation support for the National Account Sales Director and Roland’s executive leadership team
  • Document all activity around the customer for ongoing reference, performance management, and future internal growth using relevant technology platforms
  • Demonstrate project management and 100% ownership of opportunities, manage implementation, and verify ongoing pull-through

Build deep and strategic relationships with customers

  • Cultivate and manage profitable relationships with customers
  • Engage Roland’s leadership and culinary teams as necessary (i.e., bring in NASD, SVP Sales, COO, Marketing, R&D Chef, etc.)
  • Develop a clear understanding of the customer’s organizational/ decision-making structure to maneuver effectively within the organization
  • Deliver customer business reviews and category performance presentations, ensuring consistent contact and follow-up on opportunities and initiatives
  • Participate in long-term planning and execution with customer leadership
  • Participate in trade shows and customer conferences where appropriate

Key performance metrics

  • Delivery of the business plans across customers to meet or exceed national account volume and net sales targets
  • Quota attainment for new opportunity wins
  • Quantifiable achievement of personal and professional development goals
  • Meaningful, strategically aligned activity and account performance tracking via Salesforce
  • Proactive, timely, and effective contract negotiating using contract management software


QUALIFICATIONS AND SKILLS

Required

  • 7+ years of sales experience
  • 5+ years of experience in the food industry; particularly selling into food service national accounts.
  • Strong administrative and organizational skills with experience using a CRM program, preferably Salesforce
  • General understanding of P&L and forecasting abilities
  • Ability to travel up to 60%

Preferred

  • Bachelor’s Degree and/or Culinary Arts Degree
  • Possess an established list of contacts within the top 100 Foodservice chains and prospective lists for development
  • A proven record of successfully selling to national chains and commercial region chains
  • Strong communication and presentation skills in front of groups of all size
  • Organized, and detail-oriented with strong technical writing skills
  • Ability to create executive-level presentations


SALARY RANGE

Roland Foods hires exceptional people to perform a wide variety of important functions that contribute to the success of the Company. One of the ways Roland Foods does that is through a competitive compensation package. The base salary for this role will be $100,000 - $130,000.

This role is bonus eligible.

Based on your qualifications, previous experience, and transferrable skills, the Company will determine at its sole discretion, the salary offered.



Founded by immigrants, Roland Foods knows that diversity is the spice of life. We believe in the power of food to open minds, spark adventure, and bring diverse people together.  All are welcome at our table! We know the transformative value of food in individual lives and communities. Because of this, we insist on obtaining the highest-quality ingredients and talent!

Roland Foods is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Roland Foods considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Roland Foods is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

Please read Roland Foods, LLC’s California Job Applicant Privacy Policy here. 


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Date Posted

10/18/2024

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