operations officer - administration

Work setting

• Physician's office
• Medical clinic

Responsibilities

Tasks

• Implement new administrative procedures
• Review and evaluate new administrative procedures
• Establish work priorities and ensure procedures are followed and deadlines are met
• Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
• Assemble data and prepare periodic and special reports, manuals and correspondence
• Perform data entry
• Resolve conflict situations
• Monitor and evaluate
• Administrative and office activities
• May perform a variety of office management and clerical duties
• Schedule and confirm appointments
• Perform receptionist duties
• Perform general clerical duties
• Office management
• Manage routine office functions including reception, telephone and booking appointments
• Maintain registration systems, records and files
• Maintain accurate records
• Maintain filing system
• Answer written and oral inquiries
• Perform general office duties
• Provide customer service
• Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review
• Initiate and maintain confidential medical files and records
• Coordinate the flow of information

Experience and specialization

Computer and technology knowledge

• Electronic mail
• Spreadsheet
• MS Excel
• MS Office
• MS Outlook
• MS Windows
• MS Word
• Electronic medical records
• MEDITECH

Area of work experience

• Reports and records
• Correspondence

Additional information

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Tight deadlines
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Ability to multitask
• Time management
• Adaptability
• Integrity
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan

Other benefits

• Other benefits