Operations Research Analyst

• Support the development of the ADUSA e-commerce fulfillment strategy and execution by informing the design through data and insights.
• Support the Optimization team in the design and improvement of optimal fulfillment models that fit business needs through data requirements gathering documentation working directly with vendor partners and cross functional teams within ADUSA
• Work directly with counterparts in Tech to aid their IT integration and systems design approach through providing data and insights on current system performance as well as representing ADUSA Fulfillment Strategy & Solutions in the IT design ensuring requirements are met through the appropriate design
• Provide subject matter expertise in collaborating with counterparts in ADUSA Data Science to improve tactical fulfillment processes
• Use data from current operations to identify improvement opportunities in tactical processes like item slotting order batching tote cubing path finding etc. and work with data science counterparts to deliver solutions to address these opportunities
• Develop specific KPIs to evaluate solutions and individual implementations and help create the appropriate dashboards/reports to monitor performance of those KPIs
• Work with counterparts in other areas of ADUSA (e.g. industrial engineering business development merchandising etc.) to identify and shape improvement opportunities and engineering studies delivering required insights to improve output
• Contribute to a Optimization department that promotes partnership behaviors collaborates across functions keeps up with relevant developments in the industry prioritizes personal development puts development front and center and contributes to a culture of belonging.

• Bachelor's degree in Operations Management Continuous Improvement or Computer Science Computer Information Systems or related fields would be beneficial to this role
• Understanding of the dynamic handling characteristics constraints and risks associated with the wide range of material handling systems.
• Understanding of SQL and/or other data analysis approached to be able to pull and analyze large datasets.
• Familiarity with programming (Java Python etc.)
• Familiarity with simulation and modeling software.
• Knowledge of the constraints and methods for defining and demonstrating equipment subsystem and system performance criteria.
• Technical knowledge of fulfillment tools and systems (OMS WMS Picking apps inventory systems etc.).
• Knowledge of data querying mining and dashboarding (SQL knowledge preferred).
• Knowledge of food safety and workplace safety best practices.
• Breaks down objectives into appropriate initiatives and actions
• Learns quickly when facing new situations
• Provides timely and helpful information to others across the organization
• Understands the meaning and implications of key financial indicators
• Demonstrates thorough understanding of retail and e-commerce fulfillment processes
• Delivers messages in a clear compelling and concise manner
• Ability to transform complex data into actionable insights to inform strategic decision-making
• Ability to present recommendations based on data-driven conclusions
• Demonstrates an openness to new and differing ideas systems processes and technology
• Systems oriented; understanding of IT systems and applications
• Evaluates and recommends changes in methods or procedures

• 3+ years of experience in a directly related field and successful demonstration of key abilities and knowledge as presented above
• Track record of successful delivery of cross-functional projects.
• Has either participated in projects implementing/delivering automated fulfillment solutions or has close knowledge of operating said solutions including insight into optimizing them through various tactical approaches.

What We Do

Ahold Delhaize USA a division of global food retailer Ahold Delhaize is part of the U.S. family of brands which includes five leading omnichannel grocery brands – Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance Legal Sustainability Commercial Digital and E-commerce Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage care integrity teamwork and humor we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system nourishes local communities and creates a better world.

Why Work With Us

We love fresh perspectives not just fresh produce. We believe that an inclusive workplace fosters creativity accelerates innovation and helps us create an even better product. At Ahold Delhaize USA you’ll find coworkers who are caring and committed and who focus on dreaming big and getting things done.

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