Operations System Support

Local Bounti is a leading controlled environment agriculture (CEA) company. Our mission is to bring our farm to your kitchen and deliver the freshest, locally grown produce in the fewest food miles possible.

By growing local and minimizing the distance between farm and plate, Local Bounti helps eliminate food waste and provides fresh, high-quality produce to areas of the country over 1,000 miles from their current source. Our sustainable greenhouse technology delivers ideal growing conditions for each of our diverse selection of crops, resulting in 90% less water consumption and 95% less land use than conventional agriculture, no need for herbicides or pesticides, and the lowest carbon footprint in the industry. We provide an interactive, educational, and safe work environment and are dedicated to helping our employees grow within the company. Local Bounti is committed to fully integrating environmental, social, and governance (ESG) objectives in all our business activities.

We currently have an opening for an Operations System Support. The pay range for this position is $68K - $74K DOE.

The Operations Systems Support role will provide direct support to the Director of Ops and Quality Systems. The Ops Systems Support person will sit squarely between Operations and the Technology teams. They will support the back end set up and maintenance of systems used within each facility, and they will help to implement those systems on site at multiple facilities. They will help implement new instances of each system by way of initial data and structure set up as well as training and troubleshooting. They will be the bridge between the IT/Technology team and the Operations team members at each facility. This person will also help in documenting training, SOPs and other document needs as they apply to applications, company processes, etc. The role is not limited to technology and system maintenance and implementation, but will also support general technical and training documentation, project management efforts, and corporate/facility coordination.

Duties/Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The duties listed below are representative of the essential functions, qualifications, physical demands, and the work environment encountered in this position. Reasonable accommodations may be made to enable individuals with disabilities to work and perform the essential functions in this work environment.

• Provide Production Planning and Tracking System [Artemis] Support to facility team members at all facilities
  • Task completion
  • Template Set up
  • Error resolution/data entry clean up
  • Material Management set up and support
• Set up back-end templates in Planning/Tracking system for all facilities
  • Variety records
  • Variety Grow Templates
  • Material Templates
  • Material SOP Templates
• Aid in ERP and Planning/Tracking systems [NetSuite/Artemis] integration project as well as data validation between systems
  • Troubleshoot and resolve issues with data flowing between systems
• Technical Writing and Documentation System Management
  • SOP (food safety, production processes, other) document creation and maintenance
  • Training documents
  • Technical documents
  • Other documentation as needed
• General support of Director on multiple projects spanning various departments and disciplines
  • Could include support with implementing Product Quality processes, procedures and practices.
• Each employee at Local Bounti must uphold and support all food safety rules, regulations, and requirements. Local Bounti considers food safety a core value that ensures a safe and wholesome food product.
• Ability to travel up to 15% of the time.
• Additional duties as assigned.

Required Skills/Abilities:

• Embrace and exhibit Local Bounti’s Core Values.
• Embraces and supports the safety culture.
• Embrace and support the
• Effectively communicate technical information to departments throughout the company (Sales, Supply Chain, Accounting, IT team, General Manager, Production-level employees at each facility).
• Strong Writing (Technical and otherwise) skills
• Data Management skills
• Demonstrated Ability to learn quickly
• Project Management skills (helpful)
• Ability to work in a fast-paced environment with shifting priorities
• Ability to work and motivate independently

Education and Experience:

• Associate degree in related field required.
• Prior related office experience preferred.

Physical Demands:

(Physical demands are a general guide and specific positions will vary based on working conditions, locations and facility/department needs)

• The working environment is subject to pressure for multiple calls, inquiries, and interruptions.
• Hearing: perceiving the nature of sound by ear.
• Lifting: raising or lowering objects weighing no more than 10 pounds, from one level to another.
• Mental Demands: mathematical reasoning, memorization, oral comprehension, spatial orientation, and written comprehension.
• Sitting: remaining in the normal seated position.
• Stooping: bending the body by bending the spine at the waist.
• Talking: expressing or exchanging ideas by means of spoken words.
• Vision Near acuity: ability to see clearly at 20 inches or less