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Model this offer in the calculatorJob description
At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
At Klaviyo we know that building a great company starts with building a great team. We welcome candidates from a wide range of backgrounds and experiences and we care as much about your trajectory and potential as we do about direct one‑to‑one matches with every requirement.
About the team
Klaviyo went public in 2023 and is scaling fast. This is a rare chance to lead and build the Order to Cash (O2C) foundation for a company at this inflection point. The Finance Technology Systems team is part of G&A Systems within Global Technology Solutions (GTS). This group designs operates and continually improves the applications and workflows that power how Klaviyo manages money risk and financial reporting at scale.
The team partners closely with Finance Accounting Tax Treasury FP&A Procurement and Internal Audit as well as adjacent technology teams like Corporate IT Data and GTM Systems to ensure our back‑office stack is reliable well‑integrated compliant and ready for a public AI‑forward SaaS business. We own the roadmap health and governance of platforms including our ERP and financial systems (e.g. NetSuite/Oracle) procure‑to‑pay (e.g. Coupa) revenue and billing systems and related integrations and automation.
This role reports to the Director G&A Systems and leads the team responsible for Finance Technology Solutions across Klaviyo.
What You'll Do
As the Order to Cash (O2C) Lead Finance Systems you will be the accountable technology leader for Klaviyo’s O2C application landscape and core financial workflows. You will lead Enterprise and International Expansion capabilities that will provide revenue uplift for Klaviyo.
Own the O2C track
- Execute on the roadmap for Klaviyo’s O2C stack aligned to the company priorities by translating business requirements into functional and technical design. Bring first principles thinking to your design.
- Integrate CPQ to NetSuite and ensure that all Enterprise capabilities are delivered with scale.
- Look at O2C systems landscape and provide recommendations to set Klaviyo for the future
- Ensure we deliver with the highest code quality by thoroughly thinking through test cases and applying rigorous build and test.
Own SOX controls and audit readiness for Finance systems
- Own the design implementation and operation of IT General Controls (ITGCs) and other key controls across O2C applications in partnership with Internal Audit Security and external auditors.
- Continually simplify and automate controls and evidence collection so audits are reliable and predictable with fewer deficiencies and lower friction for Finance and GTS teams.
Drive AI-native transformation across Finance
- Lead Klaviyo's push to make Finance one of the most automated insight-driven functions in the company. You'll identify and deliver high-value AI use cases across the O2C workflow.
- You'll partner directly with Klaviyo's AI and data platform teams and Finance Engineering to embed AI into core Finance processes with clear guardrails measurable productivity gains and the rigor expected of a public company. This isn't a future-state vision it's work already underway and you'll own it from a Product standpoint.
Design and optimize core Finance processes and systems
- Have a leader mindset and partner with Controllership Tax Treasury leaders to improve and continuously refine end‑to‑end O2C workflows ensuring systems and processes are tightly aligned.
- Ensure our ERP and other SaaS O2C applications are configured integrated and operated to support accurate timely close scalable revenue and billing and high‑quality financial data that downstream teams can trust.
Act as a strategic partner and communicator
- Serve as the primary technology partner for Controller and Finance leadership team on systems data and process topics;
- As needed represent Finance Technology Systems in executive forums planning cycles and cross‑functional initiatives ensuring O2C needs are anticipated and built into wider GTS and company roadmaps.
Who You Are
You've spent your career at the intersection of Finance and Technology and you've moved beyond just keeping systems running. You think in product design roadmaps outcomes and partnerships. You know what a well-run O2C function looks like and you know how to build one.
You've worked in teams through real complexity: ERP and other transformations SOX audits billing system overhauls or the messy work of integrating Finance systems across a growing company. You don't need a perfect environment to do great work you create structure where there isn't any and you bring Finance and engineering stakeholders along with you.
Specifically you likely bring:
- 10+ years in enterprise or business systems with meaningful ownership of Finance technology at a tech or SaaS company; 4+ years in O2C responsible for order-to cash
- Understanding of practical SOX ITGC experience and a clean track record working with Internal Audit and external auditors
- Solid understanding of enterprise-led growth international expansion and system features required to enable moving upmarket
- Hands-on in ERP and Finance application architecture (NetSuite/Oracle Avalara Zuora or similar) integration patterns and how Finance data flows across a modern tech stack
- Deliver business outcomes by partnering strong engineering team with AI build-first mentality
- Personally built or scaled AI and automation in Finance workflows - reconciliations invoice processing forecasting prep and can speak to what worked and what didn't
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors including the applicant’s job-related skills relevant experience education or training and work location.
In addition to base salary our total compensation package may include participation in the company’s annual cash bonus plan variable compensation (OTE) for sales and customer success roles equity sign-on payments and a comprehensive range of health welfare and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
This role may require up to 10% travel for purposes such as new hire onboarding client or partner work if applicable team meetings and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career where you’ll be welcomed as your whole self from day one and supported with generous benefits we hope you’ll join us.
AI fluency at Klaviyo includes responsible use of AI (including privacy security bias awareness and human-in-the-loop). We provide accommodations as needed.
By participating in Klaviyo’s interview process you acknowledge that you have read understood and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data see our Job Applicant Privacy Notice.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race ethnicity citizenship national origin color religion or religious creed age sex (including pregnancy) gender identity sexual orientation physical or mental disability veteran or active military status marital status criminal record genetics retaliation sexual harassment or any other characteristic protected by applicable law.
Skills Required
- 10+ years in enterprise or business systems with meaningful ownership of Finance technology at a tech or SaaS company
- 4+ years responsible for order-to-cash (O2C) processes and systems
- Practical SOX ITGC experience and track record working with Internal Audit and external auditors
- Hands-on experience in ERP and finance application architecture (NetSuite Oracle Avalara Zuora or similar) and integration patterns
- Experience delivering enterprise-led growth and international expansion capabilities in finance systems
- Experience partnering with engineering and AI/data teams to build automation and AI-driven finance workflows
- Product and roadmap mindset with ability to translate business requirements into functional and technical design
What the Team is Saying
Klaviyo Compensation & Benefits Highlights
How does Klaviyo ensure its pay and bonus plans are competitive?
Klaviyo supports competitive pay through a total rewards approach that combines salary equity bonus opportunities benefits learning support and a performance culture tied to measurable impact.
- Competitive total rewards: Klaviyo’s benefits overview highlights competitive salaries 401(k) match employee referral bonuses equity an employee stock purchase plan flexible paid time off commuter/transit support fitness reimbursements mental and emotional wellbeing programming and learning support. External reviews reinforce the value of the package with employees citing competitive pay bonuses RSUs ESPP health insurance parental leave unlimited PTO and learning stipends as meaningful parts of the employee experience.
- Pay connected to impact and outcomes: Klaviyo’s handbook frames performance around ownership clarity and measurable results. The value “Know the score” states that results matter more than effort alone while “Drivers wanted” emphasizes proactive ownership and “Be meticulous in your craft” reinforces a high bar for work quality. That creates a compensation and recognition philosophy where strong outcomes not just activity are central to advancement and rewards.
- Equity and long-term value: Equity is a visible part of Klaviyo’s rewards story. Klaviyo offers equity packages to all full-time employees vesting over four years and provides an employee stock purchase plan. That ownership opportunity sits within a growing business: in Q1 2026 Klaviyo reported $358 million in revenue up 28% year over year and raised full-year 2026 revenue guidance to $1.514 billion to $1.522 billion. Those business results give employees a clear connection between company performance long-term growth and the value of ownership-based compensation.
- Rewards supported by growth and development benefits: Klaviyo’s compensation package is paired with benefits that help employees grow their careers and build long-term value. K-Pro Learn learning stipends mentorship Career Architecture and manager development programs support continued skill-building. A customer success manager noted that Klaviyo offers a learning stipend for job-related coaching or training while employee survey insights show 78% of respondents feel they are gaining the skills and experience to grow their careers.
- External signals:
- Compensation Sentiment: External reviews frequently praise Klaviyo’s competitive salary bonuses equity RSUs ESPP 401(k) match learning stipend and generous benefits. (Glassdoor; Comparably)
- Rewards Ratings: Comparably rates Klaviyo’s compensation an A and perks and benefits an A. (Comparably)
- Employee Value Signals: Reviews highlight PTO health insurance parental leave office amenities learning support and work-life balance as part of the overall rewards package. (Glassdoor; Comparably)
Bottom line: Klaviyo keeps compensation competitive by combining salary bonus opportunities equity ESPP retirement support benefits and learning resources with a culture that rewards ownership measurable outcomes and long-term impact.
Klaviyo Insights
What We Do
Klaviyo (NYSE: KVYO) is the B2C CRM. Powered by its built-in data platform and AI Klaviyo combines marketing automation analytics and customer service into one unified solution making it easy for businesses to know their customers and grow faster. Klaviyo (CLAY-vee-oh) helps over 183000 brands like Mattel Glossier Daily Harvest and Liquid Death deliver 1:1 experiences at scale improve efficiency and drive revenue.
Why Work With Us
We refer to our employees as ‘Klaviyos’ and we make up a diverse community united around shared values: We’re curious collaborative driven innovative fun and fully ourselves at work. No matter which team you join your work won’t just impact Klaviyo. It’ll help empower our customers and enable creators across the globe to own their destinies.
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Klaviyo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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