Payments Partnerships Manager

Department: Payments Partnership

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Payments Partnerships Manager

We are looking for a commercially savvy Payments Partnerships Manager to join our Payments Partnerships team in Sydney, Australia. You'll be responsible for growing and enhancing our card products and local payment methods, while acting as the go-to expert on the Australian payments ecosystem.

You will work with product managers, business analysts, and developers to build and lead new projects across our Australian, regional, and global partners. We are looking for someone who is flexible, thoughtful, and eager to tackle the problem in front of them while able to drive commercial strategy. In addition you will be responsible for driving adoption of our payment methods across merchant segments.

This role requires a series of skills including: knowledge of a variety of partnerships and stakeholder engagement models, strategic thinking, initiative management, creativity, negotiations and an overall desire to be an accelerator for our business. 

What you’ll do

• Drive all aspects of the payment partnerships including prioritisation of key focus areas, structuring/negotiation of new initiatives, and ongoing partner management
• Proactively manage our partners based in Australia, such as structuring QBRs, securing incentives and assist in troubleshooting issues with dev and ops teams 
• Elevate Adyen’s influence & positioning through industry engagements, facilitating joint product development, co-marketing, and other opportunities
• Develop and execute programs to further Adyen’s strategic goals and overall positioning in key markets and segments
• Provide your expertise in discussing global payment trends, rules, and regulations with internal stakeholders
• Participate in Quarterly Business Reviews (QBRs) with our top merchants to provide insights as needed
• Work closely with product managers in the development of new products
• Manage escalations from local and global teams, and ensure resolution with the right teams at the payment partner

Who you are

• At least 7 years of experience managing accounts or partnerships in the cards payments sector
• Deep knowledge of the payments landscape, with the critical thinking skills to comprehend and interpret emerging trends.
• You'll be the primary point of contact for our payment partners across Australia and New Zealand, leading Quarterly Business Reviews (QBRs) and representing Adyen in strategic partner discussions
• Exceptional people skills and the ability to develop strong working relationships at all levels of management, both internally and externally
• Make critical recommendations on decisions and dilemmas based on data, concisely translate that into actions and results, socialize them internally to get alignment and then execute them
• The role itself has a commercial focus - you’re comfortable scoping and structurally planning a new implementation, jumping into meetings with an engineer, a marketer, and an account manager
• You are able to work seamlessly with a global, multicultural team
• You have a proven record of high-performance managing complex initiatives to achieve outstanding results. A strong understanding of the importance of data, providing actionable insights and tracking the success of those initiatives

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Sydney office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.