People Experience Business Consultant - Indiana

• Employee Experience & Advocacy
  • Serves as key advisor to business leadership team for assigned client group or geography providing expert guidance on complex HR policies and practices interpreting guidelines and making recommendations that enable leaders to take informed action across multiple sites entities or segments of the employee population
  • Act as trusted consultant to frontline leaders influencing people initiatives and driving adoption of best practices using independent judgment and knowledge of company best practice
  • Anticipate employee experience risks and opportunities proactively developing solutions that align business strategy with people priorities rather than reacting to issues as they arise
  • Lead and shape culture and engagement strategies for assigned populations or client groups using insights from listening sessions analytics and business context to influence decision-making and outcomes
• HR Operations & Analytics
  • Execute and support HR processes throughout the employee lifecycle including attraction recruiting onboarding talent management development and offboarding actively making recommendations for improvement of the process itself or experience
  • Provide coaching and performance management support on complex issues using HR best practices and company tools in partnership with COEs as appropriate
  • Perform conceptual and data-driven analysis to diagnose multifaceted people challenges such as retention risk talent pipeline gaps engagement drivers etc. recommending innovative and actionable solutions
• Business Partnership & Leadership
  • Lead cross-functional initiatives involving People Team COEs Operations Finance Legal IT etc. to deliver integrated people solutions that drive business outcomes and ensure seamless HR service delivery
  • Influence and contribute to the design and execution of enterprise or segment-level people strategies ensuring alignment with broader organizational objectives
  • Navigate complex environments that may include multiple sites segments or labor considerations exercising sound judgment and discretion on HR topics
  • Act as a mentor or informal lead for lower-level PXPs sharing best practices coaching on complex cases and elevating overall team capability

• 5+ years of relevant HR or related experience with demonstrated proficiency in HR analytics reporting and employee relations
• Experience with HR case handling and employee relations
• Proficiency with Microsoft Excel and HR analytics tools (e.g. dashboard reporting platforms)
• Proven solid analytical problem-solving and communication skills
• Demonstrated ability to prioritize multi-task and maintain confidentiality in a fast-pace environment
• Driver's License and access to reliable transportation

What We Do

Optum part of the UnitedHealth Group family of businesses is a global organization that delivers care aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best. Here you will find a culture guided by inclusion talented peers comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum we support your well-being with an understanding team extensive benefits and rewarding opportunities. By joining us you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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