People Operations Specialist Noram

Function: HUMAN RESOURCES

Scope : NORTH AMERICA

Location : BOSQUES

Terms & Conditions : HYBRID, FULL TIME

ABOUT UNILEVER

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues who provide mentorship and inspiration so that you can become a better you.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do - creating a better business and a better world . If you are << looking to support the running activities of People Experience (PEX) Function to ensure data quality and the best employee exp erience .>> then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

Hub Analyst role supports the running activities of People Experience (PEX) function by maintain ing data and documents for North America Employees .

• Receives, routes, resolves, and properly closes all Service Now, WD, or any other inquiries within their specialty or assignment in an accurate and timely manner. Specialist areas could include, but are not limited to hiring and onboarding, employee data changes, leave of absence, relocation requests, employee separations, global mobility transactions, and payroll support.

• Responsible of accurately entering data of North America employees in Workday.

• Support the creation of North America documentation by KEM.

• Execute in partnership with effective communication with several stakeholders and peers.

• Performs specifics data quality procedures by following audit processes on a regular basis.

• Participates in system UATs and identification of system issues related to continuous improvement processes by partnering with in Market stakeholders (North America) and Global Team.

• Proposing, developing and maintenance of process related documents on a regular basis to guarantee KEM flawless execution.

WHAT YOU WILL NEED TO SUCCEED

Experiences & Qualifications

• Bachelor's degree in human resources, admin or a related field require .

• Language: Advanced English, excellent communication skills both verbal and written.

• Goal driven attitude.

• Demonstrated effective team task management, prioritization, and organizational skills using a combination of operational support/ticketing and project management tools.

• Desire experience with North America processes and incidents management for large organizations.

• Ability to work with cross functional teams while working with and influencing stakeholders.

• Ability to work in a fast-paced team environment with demanding project schedules.

• An independent worker/self-starter, striving to go the extra mile to deliver excellent performance.

• Display influencing, communication skills towards stakeholders and leadership teams.

• Ability to think both strategically and tactically with good attention to detail.

• High attention to detail, process-oriented, and a motivated self-starter.

• Strong quantitative skills for data driven decisions.

• Tools: Experienced in Excel, Outlook, MS Forms .

• Excellent interpersonal skills, with the ability to cultivate relationships and negotiate with internal and clients with "can do" attitude.

• Strong strategic and analytical planning and problem-solving skills .

Skills

• Self- Organized

• Sense of Urgency

• Customer Care

• Teamwork

• Attention to Details

• Responsibility

• Accountability

• Written and Verbal Communication

• English Proficiency

Leadership

• Purpose & Service

• Personal Mastery

• Passion for High Performance

• Consumer Love

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.