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Player Development Executive, Cleveland Ohio

Remote Posted Jul 24, 2026 0 views

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Job description

DraftKingsJobs
Player Development Executive Cleveland Ohio

Player Development Executive Cleveland Ohio

Reposted 2 Hours Ago
Be an Early Applicant
Hiring Remotely in Ohio USA
Remote or Hybrid
88K-111K Annually
Senior level
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
The Crown Is Yours
The Role
Manage and grow VIP player relationships to drive net revenue and engagement. Proactively sell and deliver premium VIP experiences analyze player data to identify trends resolve escalations with internal partners and ensure compliance with VIP and responsible gaming policies.
Summary Generated by Built In
At DraftKings AI is becoming an integral part of both our present and future powering how work gets done today guiding smarter decisions and sparking bold ideas. It's transforming how we enhance customer experiences streamline operations and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it one bold step at a time. To those who see AI as a driver of progress come build the future together.
The Crown Is Yours
Play a crucial role in the growth and development of our VIP player base. As a Player Development Executive in Cleveland you'll drive net revenue through proactive sales tactics and promote outstanding services to new and existing VIP customers. You'll work closely with other internal teams and stakeholders to manage and deliver our signature VIP experience.
What you'll do
  • Develop and maintain strong relationships with premier players through providing services and building player loyalty.
  • Drive key VIP sales metrics contributing to customer engagement market share and net revenue.
  • Execute against all VIP policies and guidelines including responsible gaming policies.
  • Compile and analyze data to identify trends to maximize player performance.
  • Proactively offers solution-based suggestions to help enhance the customer experience.
  • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.

What you'll bring
  • Bachelor's degree in a related field or 5 years of experience in the Gaming Hospitality Sales or Marketing industry.
  • Passion for improving the player experience problem-solving and promoting positivity amongst the team.
  • Demonstrated success in identifying and implementing strategies that improve operational efficiency.
  • Knowledge and ability to increase revenues and control expenses.
  • Must be able to obtain and maintain required State Gaming Licenses.

#LI-AC2
Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry we'll guide you through the process if this is relevant to your role.
The US base salary range for this full-time position is 88400.00 USD - 110500.00 USD plus bonus equity and benefits as applicable. Our ranges are determined by role level and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Skills Required

  • Bachelor's degree in a related field or 5 years of experience in Gaming Hospitality Sales or Marketing
  • Ability to obtain and maintain required State Gaming Licenses
  • Proven success identifying and implementing strategies that improve operational efficiency
  • Knowledge and ability to increase revenues and control expenses
  • Passion for improving the player experience problem-solving and promoting team positivity
  • Ability to compile and analyze data to identify trends and maximize player performance

What the Team is Saying

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DraftKings Compensation & Benefits Highlights

  • Parental & Family SupportCompany materials highlight 14 weeks of fully paid parental leave globally along with adoption/fostering support fertility coverage (Progyny) childcare assistance (Care.com) and lactation resources. Feedback suggests these programs provide meaningful inclusive support for families at different stages.
  • Wellbeing & Lifestyle BenefitsHealth coverage with day-one eligibility is complemented by Lyra therapy/EAP Calm wellness programs and fitness reimbursement with some offices offering on‑site amenities. Feedback suggests this breadth enhances everyday wellbeing beyond standard medical plans.
  • Retirement SupportA 401(k) plan with employer match and financial‑planning tools are included as core benefits. Feedback suggests retirement matching offers stable long‑term value within the total rewards mix.

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The Company
HQ: Boston MA
6400 Employees
Year Founded: 2012

What We Do

It's simple at DraftKings we believe life is more fun when you're in on the action. For that reason we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best most trusted and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets developing cutting-edge products and shaping the future of responsible gaming.

Why Work With Us

Here “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth help us win as a team and create unforgettable moments for our customers. Ready to own what’s next?

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our flexible hybrid policy empowers team members to work where they’re most productive—whether at home or in our collaborative offices. We trust our teams to choose what works best for them to thrive and innovate.

Typical time on-site: Flexible
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