Principal Hardware Diagnostics Engineer

About us 

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. 

As part of the SoftBank Group Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. 

Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists silicon designers software engineers and systems architects Graphcore enjoys a culture of continuous learning and constant innovation. 

Job Summary 

We are seeking an experienced Principal Hardware Diagnostics Engineer to design and develop diagnostics software used to monitor hardware health and diagnose system-level issues across Graphcore’s AI infrastructure platforms. 

This role focuses on building diagnostics agents tools and analytics frameworks that enable engineers and automation systems to identify isolate and resolve hardware issues across blade-level servers and rack-scale clusters. 

The Team 

Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation while delivering the efficiency required to support its broader adoption.    

The Systems Engineering and Platform Validation team ensures Graphcore’s AI compute platforms are reliable diagnosable and operationally robust at scale. 

The team collaborates with hardware engineering firmware cloud infrastructure and automation teams to develop tools and frameworks that monitor system health detect hardware failures and accelerate root-cause analysis across AI clusters. 

Responsibilities and Duties 

• Design and develop automated hardware diagnostics solutions for blade-level servers and rack-scale AI systems. 

• Architect and implement diagnostic agents monitoring tools and analytics frameworks to track hardware telemetry. 

• Collaborate with hardware teams to integrate low-level diagnostic modules into monitoring systems. 

• Develop diagnostics tools capable of detecting hardware health conditions and isolating failures. 

• Create diagnostic modules used for internal validation and production data center operations. 

• Provide detailed hardware fault information to system engineers to accelerate troubleshooting. 

• Define remediation workflows and insights for hardware fault scenarios across nodes and clusters. 

• Collaborate with firmware networking and cloud platform teams to integrate diagnostics across the system stack. 

Candidate Profile 

Essential 

• Bachelor’s Master’s or PhD in Computer Science Computer Engineering or related discipline. 

• Strong software engineering experience in Python C++ or C#. 

• Experience developing diagnostics or monitoring systems for hardware platforms. 

• Experience working with distributed systems or cloud infrastructure. 

• Strong knowledge of Linux environments and system-level diagnostics tools. 

• Experience collaborating with CM/ODM partners on manufacturing diagnostics and fault isolation. 

• Strong analytical and debugging skills. 

• Excellent communication and collaboration abilities. 

Desirable 

• Experience working with AI hardware platforms or accelerator-based computing systems. 

• Familiarity with hyperscale data center infrastructure. 

• Experience building cluster-level monitoring or diagnostics systems. 

• Experience interacting with internal or external customers during diagnostics solution development. 

What We Do

At Graphcore we’re building the future of AI compute. We’re a team of semiconductor software and AI experts with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group backed by significant long-term investment we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems in a place where everyone has the opportunity to make an impact on the company our products and the future of artificial intelligence.

Why Work With Us

Our team is at the forefront of the machine intelligence revolution enabling innovators from all industries to build AI-native products to expand human potential. What we do at Graphcore really makes a difference.

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