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Job Description:
At Remitly we believe everyone deserves the freedom to access move and manage their money wherever life takes them. Since 2011 we've tirelessly delivered on our promise to customers sending money globally providing secure simple and reliable ways to manage their money ensuring true peace of mind. Whether it's supporting loved ones back home growing a business across continents or pursuing new opportunities abroad we're not just here to move money— we're here to move our global customers forward.We're looking for builders reimaginers and global thinkers who want to work at the intersection of technology trust and transformation. If that’s you and you're ready to do the most meaningful work of your career—we invite you to join over 2800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders
About the Role:
Remitly is looking for a Principal Product Designer to be a foundational partner on a zero to one team that’s building next-generation experiences across agentic AI platforms messaging apps and voice/chat interfaces meeting our customers wherever they are.
As the Principal Product Designer in this space you’ll collaborate closely with a content partner product managers engineers and researchers to define design and launch elegant scalable and human-centered conversational experiences. These initiatives will extend our features to conversational platforms like LLMs WhatsApp and other emerging channels unlocking new seamless ways for customers to get help and complete tasks beyond our core app.
You’ll be a great fit if you’re motivated to create new products systems or experiences from scratch where there is no precedence have strong interaction and systems thinking skills and want to help shape how AI and conversation-driven technology can create radically better outcomes for customers. You bring a high bar for craft a collaborative mindset and a thoughtful sense for customer needs especially when designing in frontier contexts.
You will report to a the GM of Conversational AI Platform.
You will:Partner with content to design conversational experiences across multiple platforms including agentic surfaces messaging apps and virtual assistants.
Lead the design of complex customer-centric conversational flows ensuring seamless user experiences across multiple surfaces.
Collaborate with product management engineering and research to define product requirements and design solutions.
Bring clarity to ambiguity shaping early-stage opportunity areas into coherent experience strategies and MVPs.
Help evolve our shared conversational platform and design system by developing standards guidelines and best practices that ensure consistency and scalability across channels.
10+ years of experience in product design with at least part of that experience focused on conversational interfaces.
A strong portfolio of cohesive intuitive and inclusive experiences that demonstrate meaningful customer and business impact on projects you've led from concept to go to market strategies especially in early stage 0 to 1 environments that showcases expertise in designing conversational interfaces.
A proven track record of engaging partners with confidence and clarity explaining design rationale influencing decisions and building alignment through strong collaboration and storytelling.
Experience working with and contributing to design systems while designing accessible inclusive products grounded in current usability and accessibility standards.
Advanced skills in designing and prototyping complex workflows with Figma.
Compensation Details. The starting base salary range for this position is typically $168000 - $210000. In the U.S. Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered as well as other financial benefits and total compensation components offered with this role.
Our Benefits:
Flexible paid time off
Health dental and vision + 401k plan with company matching
Paid parental medical military and family care leave
Mental Health & Family Forming Benefits
Employee Stock Purchase Plan (ESPP)
Continuing education benefits
Our Connected Work Culture: Driving Innovation Together
At Remitly we believe that true innovation sparks when we come together. Our "Connected Work Culture" fosters dynamic in-person collaboration where ideas ignite and challenging problems find solutions faster. For corporate team members we have an in-office expectation of at least 50% of the time monthly typically achieved by coming in three days a week. This creates consistent meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team’s specific needs. These intentional in-office moments are vital for deepening relationships fueling creativity and ensuring your impact is felt where it matters most.
At Remitly we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates in full compliance with applicable laws and regulations.
We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race creed color religion sex gender identification and expression marital status military status or status as an honorably discharge/veteran pregnancy (including a woman's potential to get pregnant pregnancy-related conditions and childbearing) sexual orientation age (40 and over) national origin ancestry citizenship or immigration status physical mental or sensory disability (including the use of a trained dog guide or service animal) HIV/AIDS or hepatitis C status genetic information status as an actual or perceived victim of domestic violence sexual assault or stalking or any other protected class as established by law.
Remitly is an E-Verify Employer
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills Required
- 10+ years of experience in product design
- Experience focused on conversational interfaces (LLMs messaging voice/chat)
- Portfolio demonstrating cohesive intuitive inclusive experiences and measurable business/customer impact especially in 0-to-1 contexts
- Proven ability to engage cross-functional partners explain design rationale influence decisions and build alignment
- Experience working with and contributing to design systems and designing for usability and accessibility standards
- Advanced skills in designing and prototyping complex workflows using Figma
What the Team is Saying
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Remitly Compensation & Benefits Highlights
- Parental & Family Support—Maven support for fertility parenting and menopause alongside a lifetime stipend for fertility adoption and surrogacy and paid parental leave (up to 12 weeks) signal strong family-forming and caregiving benefits. These offerings extend beyond standard coverage to address diverse family needs.
- Wellbeing & Lifestyle Benefits—Modern Health access for therapy/coaching an employee assistance program commuter support (ORCA) and onsite amenities indicate robust everyday wellbeing support. Learning perks such as Coursera access and a continuing‑education or mission travel stipend further enhance overall lifestyle value.
- Equity Value & Accessibility—Equity participation and an Employee Stock Purchase Plan provide ownership opportunities as part of total rewards. This structure supports long‑term alignment through accessible equity participation.
Remitly Insights
What We Do
Since 2011 Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2700 employees across 10 offices who are growing their careers while having a positive impact on people globally.
Why Work With Us
We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do and includes investing in the growth & development of our team.
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Remitly Teams
Remitly Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our best work begins in moments when ideas spark when we are deeply connected and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.
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