Principal Product Manager Sales and Partner Experience

Expedia Group brands power global travel for everyone everywhere. We design cutting-edge tech to make travel smoother and more memorable and we create groundbreaking solutions for our partners. Our diverse vibrant and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel people must come first. Guided by our Values and Leadership Agreements we foster an open culture where everyone belongs differences are celebrated and know that when one of us wins we all win.

We provide a full benefits package including exciting travel perks generous time-off parental leave a flexible work model (with some pretty cool offices) and career development resources all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Principal Product Manager Sales and Partner Experience

Expedia Group’s partner experience team is building the next generation of tools for suppliers sales and account managers to grow partner businesses on Expedia’s Travel Marketplace. The partner tools ecosystem is at a critical inflection point moving from fixed workflows to an agentic AI enabled experience.  

We’re looking for a Principal Product Manager to ensure our AI‑enhanced experiences scale our sales and account management organization’s work with partners. You will own the product lifecycle for sales and account management experiences within our partner tools. From discovery and journey mapping with the field through launch adoption and ongoing measurement you work closely with supplier‑facing sales and account management teams to translate real‑world feedback into clear product requirements and ensure our partner tools solve their critical workflows making them as efficient as possible; automating the mundane and allow them to focus on higher-value tasks.  

In this role you will: 

• Own sales and account management experiences on Expedia’s partner tools from discovery and journey mapping to launch adoption measurement and deliberate feedback loops. 

• Ensure the voice of the sales and account manager is heard as we transform our partner tool platform to an AI-enabled ecosystem. 

• Work closely with the Sales and Account Management Solutions team to ensure that any integrations with partner tools happen in scalable way. 

• Translate feedback from sales and account management into clear product requirements ensure rapid iterative delivery from pilot to scaled rollout. 

• Influence at all levels. Align stakeholders drive decisions in ambiguity and communicate clearly with distinct audiences from execs to engineers. 

Minimum Qualifications: 

• 8+ years of proven product management experience shipping and scaling B2B products sales support tools or internal tools 

• Bachelor’s or Master’s degree in business engineering data science or a related field; or equivalent related professional experience. 

• Proven track record delivering and partnering with Sales account management customer success or field enablement and building with Engineering Design and Machine Learning Scientists. 

• Proven experience with ML/AI-powered products and responsible AI practices. 

• Experience with B2B SaaS enterprise or mid-market sales motions and/or channel sales. 

Preferred Qualifications:

• Experience with CRM and sales tooling ecosystems for example: Allego Salesforce HubSpot Dynamics 365  Outreach. 

• Experience with marketplaces travel-tech or two-sided platforms. 

• Experience integrating third-party software solutions. 

Starting pay for this role will vary based on multiple factors including location available budget and an individual’s knowledge skills and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families including medical/dental/vision paid time off and an Employee Assistance Program. To fuel each employee’s passion for travel we offer a wellness & travel reimbursement travel discounts and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes TIME Disability:IN and others.

Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™. © 2024 Expedia Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

What We Do

Expedia Group powers travel for everyone everywhere through our global platform. Driven by the core belief that travel is a force for good we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™.

Why Work With Us

As travelers and technologists we are passionate about making travel more seamless accessible and memorable. We embrace different perspectives celebrate new ideas and empower every Expedian to drive meaningful change. The experiences we create bridge divides and broaden horizons – helping create unforgettable memories through travel.

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