Job Description
Expedia Group brands power global travel for everyone everywhere. We design cutting-edge tech to make travel smoother and more memorable and we create groundbreaking solutions for our partners. Our diverse vibrant and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel people must come first. Guided by our Values and Leadership Agreements we foster an open culture where everyone belongs differences are celebrated and know that when one of us wins we all win.
We provide a full benefits package including exciting travel perks generous time-off parental leave a flexible work model (with some pretty cool offices) and career development resources all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Expedia Technology teams partner with our Product teams to create innovative products services and tools to deliver high-quality experiences for travelers partners and our employees. A singular technology platform powered by data and machine learning provides secure differentiated and personalized experiences that drive loyalty and traveler satisfaction.
The Loyalty Engineering organization powers continuous engagement re-engagement and re-acquisition for travelers worldwide. We build the systems that create a durable growth flywheel for Expedia deepening traveler relationships while driving measurable business impact across brands and markets.
In this role you will lead the technical strategy and architecture for the AI-empowered Loyalty charter — designing and delivering next-generation intelligent engagement experiences powered by modern AI and agentic systems. You will drive system design across multiple distributed engineering teams partnering closely with Product Data Science and platform leaders to build scalable reliable and innovative solutions.
This role requires deep hands-on technical leadership strong architectural judgment and the ability to influence across teams without direct authority.
In this role you will:
Lead the architectural vision design and delivery of complex software solutions across multiple technical domains to enable AI powered loyalty offers and more.
Drive system design API development and data modeling to ensure secure maintainable and high-performing platforms.
Guide and mentor engineering teams fostering technical excellence and innovation across projects and domains.
Safely integrate and operate AI/ML-enabled solutions that improve outcomes championing best practices in responsible AI deployment.
Optimize operational excellence by implementing robust software development practices and scalable engineering processes.
Collaborate with cross-functional partners to deliver resilient business-aligned technology solutions and support continuous improvement.
Minimum Qualifications:
Bachelor’s degree in Computer Science or a related technical field; or equivalent related professional experience.
12+ years of relevant professional experience.
Demonstrated expertise in large-scale system architecture technical decision making and delivery of complex multi-domain solutions.
Hands-on experience designing building and shipping AI-powered products using LLMs in production environments.
Experience architecting agentic systems (multi-step reasoning tool use orchestration frameworks memory evaluation loops)
Experience integrating AI systems into scalable high-availability platforms with real-time decisioning requirements
Deep expertise in distributed systems design APIs event-driven architectures and scalable backend systems.
Experience building personalization experimentation recommendation loyalty or growth platforms at scale
Exceptional written and verbal communication skills; able to articulate complex AI and architectural concepts clearly to both technical and non-technical stakeholders
Builds alignment across teams without formal authority
Preferred Qualifications:
Experience leading architectural transformation and modernization initiatives for large distributed systems.
Experience in loyalty personalization offers growth platforms fintech or consumer-scale products is strongly preferred.
Strong understanding of modern AI system design patterns including RAG embeddings vector search prompt orchestration model evaluation and observability
Expertise in full stack engineering with proven ability to operate across multiple technical domains and platforms.
Track record of championing data-driven decision making and operational excellence for mission-critical systems.
Deep understanding of safely scaling AI/ML-enabled solutions including risk mitigation and ethical considerations.
Strong judgment in making trade-offs between innovation speed scalability and reliability
Starting pay for this role will vary based on multiple factors including location available budget and an individual’s knowledge skills and experience. Pay ranges may be modified in the future.
Expedia Group is proud to offer a wide range of benefits to support employees and their families including medical/dental/vision paid time off and an Employee Assistance Program. To fuel each employee’s passion for travel we offer a wellness & travel reimbursement travel discounts and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability or other physical or mental health conditions please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes TIME Disability:IN and others.
Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™. © 2024 Expedia Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and if necessary the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.Skills Required
- Bachelor's degree in Computer Science or a related technical field
- 12+ years of relevant professional experience
- Demonstrated expertise in large-scale system architecture
- Hands-on experience designing AI-powered products
- Experience architecting agentic systems
- Deep expertise in distributed systems design
- Experience building personalization or loyalty platforms at scale
- Exceptional communication skills
Expedia Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Expedia Group and has not been reviewed or approved by Expedia Group.
- Healthcare Strength—Feedback suggests healthcare coverage is comprehensive and inclusive spanning medical dental vision mental health disability and life insurance. Inclusive coverage extends to partners regardless of gender or marital status with access to services like EAP and Talkspace.
- Parental & Family Support—Feedback highlights generous parental leave alongside adoption and surrogacy assistance childcare benefits and caregiver leave. These family-focused policies are frequently credited with supporting balance at work and home.
- Wellbeing & Lifestyle Benefits—Feedback points to valued travel discounts and reimbursements wellness programs onsite gyms and an Employee Assistance Program as distinctive perks. Commuter benefits and flexible work arrangements further enhance day-to-day wellbeing.
Expedia Group Insights
What We Do
Expedia Group powers travel for everyone everywhere through our global platform. Driven by the core belief that travel is a force for good we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia® Hotels.com® Expedia® Partner Solutions Vrbo® trivago® Orbitz® Travelocity® Hotwire® Wotif® ebookers® CheapTickets® Expedia Group™ Media Solutions Expedia Local Expert® CarRentals.com™ and Expedia Cruises™.
Why Work With Us
As travelers and technologists we are passionate about making travel more seamless accessible and memorable. We embrace different perspectives celebrate new ideas and empower every Expedian to drive meaningful change. The experiences we create bridge divides and broaden horizons – helping create unforgettable memories through travel.
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Date Posted
05/07/2026
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