Product Analyst

Job Description:

About the Role:

As a Product Analyst at Remitly Borrow you will play a pivotal role in shaping product and customer strategy combining rigorous analysis with hands-on product ownership. Working closely with cross-functional teams including Product Engineering and Marketing you will analyze customer behavior help define and prioritize the roadmap evaluate product experiments and uncover opportunities to improve acquisition retention and lifetime engagement. You will leverage your analytical expertise product judgment and AI-first tools and workflows to help shape decisions that align with our mission to create a seamless and secure remittance experience for our global customer base. This role reports directly into our Principal Business Manager.

You Will:

• Analyze customer behavior across the product lifecycle — acquisition onboarding engagement and retention — to identify opportunities that improve the customer experience and inform product decisions.
• Help define prioritize and scope product improvements writing requirements or lightweight specs and partnering with Engineering to bring them to life.
• Own a slice of the product roadmap end to end — from identifying the opportunity to sizing the impact to defining success metrics to tracking results post-launch.
• Partner with Product and Engineering to design run and interpret A/B tests and experiments using results to guide roadmap prioritization and feature development.
• Build and maintain dashboards and self-serve reporting tools that give Product Engineering and Marketing stakeholders visibility into key product and customer health metrics.
• Drive customer segmentation and lifecycle analysis to identify at-risk cohorts high-value customers and opportunities for personalization across product and marketing touchpoints.
• Represent the voice of the customer in product discussions translating research and data into clear recommendations for stakeholders and leadership.
• Work in an AI-first way — using LLM-based tools predictive models and AI-assisted coding/query workflows to accelerate analysis automate repetitive reporting and surface insights faster.
• Collaborate with Marketing on campaign measurement and attribution as needed ensuring product and marketing efforts stay aligned.

You Have:

• A passion for solving customer problems through data with genuine curiosity about how product decisions shape customer behavior.
• 3+ years of experience in product analytics product management customer analytics or a product role ideally within fintech e-commerce or similar industries.
• Experience owning a product area or initiative — from writing requirements and prioritizing tradeoffs to partnering with Engineering on delivery.
• Proficiency in SQL and experience working with large often messy datasets from multiple sources.
• Experience designing and analyzing A/B tests and experiments with a track record of turning results into product recommendations.
• Expertise in data visualization tools such as Tableau or Mode.
• Experience with statistical analysis and predictive modeling using Python or R.
• Fluency working in an AI-first way — using tools like Claude Copilot or ChatGPT to speed up SQL/code writing synthesize research and automate reporting — and enthusiasm for adopting new AI capabilities as they emerge.
• Bonus: experience with marketing attribution modeling or channel performance analysis.

Compensation Details. The starting base salary range for this position is typically $116000-$135500 gross per annum. In the U.S. Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

• Flexible paid time off
• Health dental and vision + 401k plan with company matching
• Paid parental medical military and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education

Our Connected Work Culture: Driving Innovation Together

At Remitly we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration where ideas ignite and challenging problems find solutions faster. For corporate team members we have an in-office expectation of at least 50% of the time monthly typically achieved by coming in three days a week. This creates a consistent meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships fueling creativity and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What We Do

Since 2011 Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do and includes investing in the growth & development of our team.

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