Product Management Associate - DST

• Partner closely with the Product Manager to support product strategy roadmap development prioritization and delivery planning for Disability and Absence operational capabilities.
• Analyze operational processes data and business challenges to identify inefficiencies opportunities and technology-enabled solutions that improve performance and customer outcomes.
• Translate business opportunities into clear product requirements features and user stories partnering closely with engineering teams to design and deliver effective solutions.
• Collaborate with Operations Product Owners and Technology teams to align priorities manage stakeholder expectations and support successful delivery and adoption of solutions.
• Support the Product Manager in developing business cases benefit realization plans executive communications and strategic recommendations.
• Explore and evaluate emerging technologies including AI automation and data-driven capabilities to identify opportunities to solve business problems and improve operational effectiveness.

• Experience in Product Management Business Analysis Operations Support or a related discipline with a proven ability to analyze business processes and translate opportunities into product solutions.
• Strong knowledge of Disability and Absence products and operations including the ability to identify operational challenges evaluate data and business processes and develop strategic recommendations.
• Experience working within Agile environments including feature definition requirements gathering backlog prioritization and collaboration with Product Owners and technology teams.
• Strong analytical problem-solving and data analysis skills including advanced Microsoft Excel capabilities and the ability to use data to support decision-making prioritization and business case development.
• Excellent communication presentation and stakeholder management skills with the ability to influence partners across Operations Product and Technology and effectively communicate initiatives from concept through delivery.
• Curiosity and willingness to learn new technologies business processes and AI capabilities in a rapidly evolving environment.

• Bachelor's Degree and 5 + years of experience supporting the development and delivery of technology products applications or operational transformation initiatives.
• Experience partnering with Product Managers to support roadmap development strategic planning prioritization and delivery of business-focused solutions.
• Experience with process mapping requirements documentation user story development and benefit realization planning.
• Knowledge of technologies such as APIs automation platforms data solutions reporting tools such as Power BI and familiarity with AI concepts and practical business applications.
• Demonstrated ability to guide Product Owners promote product management best practices balance strategic planning with successful execution and experience working within SAFe or similar Agile frameworks.

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife making the world a better place is All Together Possible.

Why Work With Us

At MetLife you’ll be working for a company whose purpose is to help customers throughout their life’s journey and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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