Product Manager

Product Manager Role

Affect is expanding its product team and we’re looking for someone who is able to help scale Affect’s product. There are a number of opportunities available and we’re able to accommodate the role to fit the right person.  

Why Affect

At Affect Therapeutics, we are a mission-driven company where your work directly and immediately impacts the well-being of others. You will make a tangible difference in people's lives from day one. By providing medical and behavioral services through our digital addiction recovery program, we unlock our members’ potential to not only rebuild their lives but also create a ripple effect of positive change in the lives of their families, friends, and society at large.

Join our incredible team, led by a diverse leadership team that values empathy, personal and professional growth, and work-life balance. As we strive towards our mission, we offer exciting opportunities for career growth, empowering you to contribute to our diverse team, spearheaded by our visionary CEO, Kristin Mulhner.

The Role

Some areas you could focus on include:

• Growth
• Empowering and collaborating with our marketing team to analyze user flows and build in-app experiences that will attract members that are most likely to be ready for treatment
• Building out data flows to help with ad optimization and conversion
• Learning and iterating on ways to help potential members move from the precontemplation stage of change to ready for change
• Increasing efficiency of our treatment consultant operations so that they can focus less on operational workflows and more on the best way to deliver empathetic, consistent, high-quality, and data-driven guidance for potential members.
• Attendance 
• Build an exceptional onboarding experience that will guide a new member through their initial account set up and appointments
• Ensure that the member stays accountable to the recovery program and can feel successful at every turn regardless of their starting point
• General
• You will have the opportunity to impact company trajectory through optimizing key metrics including: cost-of-acquisition, lifetime value for members, lead conversion rate, initial member attendance rates, and reduction of tech-support issues

What you’ll be responsible for:

• Day to day working
• Collaborating with design and working closely with engineers to scope optimal solutions.
• Planning and grooming sprints to maintain a smooth and high output team
• Demonstrating a continuous track record of accountability, taking ownership, and consistently delivering results
• Cross-team execution
• Maintaining a standard of operational excellence by diving into operations and ensuring product delivery to the last mile
• Demonstrating a service-oriented mindset with a passion for delivering features that enhance internal team efficiency, ultimately creating an exceptional member experience
• Coordinating cross-team collaboration through defining frameworks to manage ownership structures and ensure accountability
• PM Excellence
• Demonstrating strong problem-solving skills and a systems-thinking mindset. You enjoy solving complex and hard problems and driving efficiency and simplicity in your solutions.
• Demonstrating planning and negotiation skills to navigate tradeoffs. Effective at balancing business, stakeholder, and customer needs. Ability to prioritize tasks while keeping company objectives in clear perspective.
• Scoping solutions through a balance of discovery and execution in your product process
• Navigating ambiguous situations while actively working towards driving clarity
• Utilizing data directly with our internal tools (Metabase and SQL) to gain insight into member behavior
• Culture fit
• Creating solutions for our members and staff through an empathetic and data-driven approach

Qualifications Include:

• Must have experience working cross-functionality (extra plus if you’ve worked with clinical care organizations)
• We have both more junior (2+ years) and senior (4+ years) roles available
• Have worked in fast-paced environments (especially startups)
• SQL skills or ability to learn
• Demonstrated track record of leveraging data flow through the entire product lifecycle

What We Offer:

• An opportunity to make a real impact on our growing team as well as the millions of individuals who are impacted by addiction
• A culture that is equal parts fun, empathetic, supportive, and ambitious in its scope and mission
• The ability to work from anywhere in the continental US time zones and then join company yearly offsites
• Competitive compensation including stock options, yearly continuing education resources and stipends, and comprehensive medical benefits
• Unlimited paid vacation
• Leadership and growth opportunities inside of Affect
• A culture that values diversity in all forms

We are unable to sponsor H1-B Visas at this time, or individuals without US based bank accounts. Please do not apply if you are not within US time zones.