Product Manager, Ambient Platform

About Ambient

Ambient combines a decade of operational experience with design and engineering prowess to improve apartment living and management in the most impactful, cost-effective way possible.

The name "Ambient" embodies our vision to create a category-defining platform that seamlessly integrates smart technology into the built environment and transforms the way people live, visit, and work in multifamily communities. Our focus is on increasing the value of multifamily properties by making them more efficient to operate and more comfortable to live in.

Overview

We are seeking a Product Manager to oversee the roadmap and prioritization of our Ambient backend platform, Resident mobile application and connectivity solutions. In this role, you will work closely with cross-functional teams to ensure successful product development, launch, and continuous improvement. You will serve as the voice of the customer throughout the development process and will play a critical role in maintaining the product backlog, coordinating with engineering teams, and supporting product releases.

Key Responsibilities

• Roadmap Management: Manage the roadmap and prioritize features and improvements for the Ambient backend platform, as well as our web and mobile applications.
• Backlog Management: Maintain and prioritize the product backlog, ensuring alignment with overall business objectives and customer needs.
• Requirements Documentation: Create product requirement documents (PRDs) and translate them into Jira epics and detailed requirements for engineering teams.
• Design Collaboration: Create design briefs and collaborate with UI/UX designers to develop designs that support new feature initiatives.
• Collaboration with Engineering: Work closely with Engineering to prioritize feature development, address incidents, and manage escalations to ensure smooth operations.
• Development Support: Provide support to the development team by clarifying requirements and addressing questions throughout the development process.
• Customer Representation: Act as a customer proxy within the development process, ensuring that user needs are addressed throughout the product lifecycle.
• Agile Practices: Participate in daily scrum meetings, as well as weekly grooming and planning sessions, to support agile development processes.
• Escalation Management: Collaborate with the Product Operations team to manage and resolve escalations and incidents effectively.
• Go-to-Market Planning: Work with Product Marketing and Operations to develop go-to-market strategies for product launches, define success metrics and ensure smooth execution.
• Deployment Support: Assist the Operations team throughout the deployment cycle to ensure successful product rollouts.
• Release Documentation: Draft comprehensive release notes for all product releases, keeping internal and external stakeholders informed.
• Stakeholder Communication: Provide regular updates to stakeholders on feature progress, release timelines, and overall product status.

Qualifications

• 3-7 years of experience in product management, particularly in startup software or technology environments. (if you don't fit squarely into that range but are still curious, we'd encourage you to apply anyway! You can trust that we'll have a candid conversation about the role and take all of your experience into account.)
• High-level technical understanding of software architecture and mobile app development best practices. 
• Experience working with UI/UX designers to develop intuitive product interfaces.
• Strong understanding of software development lifecycle, agile methodologies, and experience with Jira.
• Excellent communication skills, with the ability to translate complex requirements into clear documentation.
• Ability to collaborate with cross-functional teams, including Design, Engineering, Operations, and Product Marketing.
• Strong analytical skills, with the ability to define and measure product success metrics.
• Enjoy working in fast-paced environments.

#ambient

Ambient Property Technologies Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, disability or genetic information, sex, sexual orientation, gender identity, or national origin.

A note to recruitment agencies: Please don’t reach out to Ambient employees or leaders about our roles -- we’ve got recruiting covered. We don’t accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you for your understanding.