Product Manager, Internal Tools

Job Title: Product Manager, Internal Tools 

Department: Product

About the Role: 

As a Product Manager at Unite Us you will be leading a critical domain for tools and workflows that our internal teams use to support customers and clients. You will work closely with Engineering, Internal Operations and Implementation teams, and with leaders across the organization. Using data, you will be responsible for taking workflows and features from concept, through specification and development, up to deployment and communication with your stakeholders. We want you to think big, and outside the box. What have we not thought of? What type of input will help us determine a better solution? How might we make iterative improvements, while thinking about the bigger picture? How might automation play a role? You should expect to work on multiple projects in parallel, applying first principles thinking and problem solving skills.

What You'll Do:

• Develop an innovative product vision that supports our internal teams and the tools they use
• Use qualitative and quantitative data to inform your strategy and roadmap
• Develop plans that hit target goals, such as: reduce operational load and improve efficiency
• Develop and write impeccable product requirement documentation 
• Work closely with the tech and UX teams, with an equal seat at the table, brainstorming, communicating context and providing guidance
• Communicate and partner effectively with stakeholders. We believe the way to operate is with context, not control. 
• Own the product roadmap with your tech and UX counterparts - from bigger features to small enhancements

You’re a great fit for this role if you:

• Have at least 3 years experience as a software product manager 
• Believe in the power of data and have a proven track record of improving experiences/processes using data
• Embody an ownership mindset end-to-end
• Have an abundance mindset and your glass is (generally) half-full
• Love solving problems and tinkering with solutions
• Thrive in a fast-paced multi-project environment
• Have attention for detail
• Fluently and natively understand the latest web UI and UX best practices
• Have an interest in social welfare and/or healthcare 

Not required but preferred:

• Experience driving operational improvements and efficiency, e.g. process improvements, workflow automation
• Experience in a healthtech company
• Have a technical background or proficiency in web development and API technologies 
• Familiarity with data models

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S. based
• The target pay range for this role is: $100,00-$145,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
• All team members will be required to pass a background check which includes criminal, employment, and education verification 

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.
Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Choose to join any of our ERGs, which celebrate and support a diverse and inclusive workplace. We also provide an ongoing series of DEI lunch & learn education.

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.

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