Product Manager - Performance & Enablement

Team collaboration and performance capabilities are the backbone of effective productivity tooling. Without clear ownership structured collaboration and visibility into who is doing what even the best tools devolve into disconnected tasks and missed handoffs. Strong team enablement turns activity into coordinated progress by aligning people clarifying accountability and enabling work to move forward without constant manual intervention. When done well it doesn’t just support productivity it multiplies it by helping teams operate with focus speed and confidence at scale.
We’re looking for a Product Manager to lead our Performance & Enablement domain building the systems that drive real estate teams to operate effectively at scale. This role focuses on how users organize collaborate assign work and maintain visibility across people and processes.
As the Performance & Enablement Product Manager you’ll define and deliver experiences that help teams stay aligned understand ownership and execute work more efficiently. Success in this role means reducing coordination overhead improving visibility into work and responsibilities and enabling teams to operate with greater speed clarity and confidence.
About the Role

• Own the end-to-end product experience that enables team leads and managers to coordinate client relationships across distributed teams including ownership assignment permissions and visibility into client activity.

• Define and execute a product strategy that improves how teams organize delegate collaborate and manage client-related work and interactions.

• Identify breakdowns in client coordination workflows and design solutions that reduce manual effort improve communication and prevent dropped or duplicated work.

• Build systems that support clear ownership tracking and collaboration across client accounts and related activities.

• Partner with design and engineering to create intuitive scalable experiences for managing complex team-based client relationships.

• Use data and user insights to improve adoption workflow efficiency and the quality of client coordination outcomes.

• Collaborate with cross-functional teams to ensure team coordination capabilities integrate seamlessly across the broader customer and account experience.

• Balance the needs of managers team leads and individual contributors to ensure clarity of ownership and smooth execution across all client touchpoints.

About You

• Passionate about Redfin's mission.

• 4+ years of Product Management experience ideally in B2B SaaS or collaboration tools.

• Proven experience building products that support team workflows or organizational structures.

• Ability to simplify complex systems into intuitive user experiences.

• A learner. You’ve demonstrated an ability to quickly develop subject matter expertise in a complex area.

• Someone with deep customer empathy. You can listen to users understand their key problems and develop intuitive solutions to these problems.

• You have a track record of working on innovative problems that are ambiguous at the outset simplifying complexity into something actionable.

• Great communicator. You can distill a challenging problem into its essential elements and clearly communicate your vision to the team and executives.

• Analytical. You’re data-driven at your core and aren’t afraid of rolling up your sleeves to take on a complicated analysis. You are able to articulate complex issues in a simple way.

• Experience working cross-functionally with design engineering and go-to-market teams.

What you’ll get

Our team members fuel our strategy innovation and growth so we ensure the health and well-being of not just you but your family too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.

About us

Redfin is revolutionizing the $75 billion real estate industry. We use data beautiful software and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps solving complex business problems in a highly visible customer-centric way. If you value doing great work in a collaborative environment join our team!

This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race color religion national origin sex physical or mental disability sexual orientation gender identity or expression age military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at [email protected].

The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $108600.00-$186200.00. The position may also be eligible for an annual bonus incentives and other employment-related benefits including but not limited to medical dental and vision benefits 401K retirement plan and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company in its sole and exclusive discretion deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.

What We Do

Rocket Companies® is a Detroit-based company made up of businesses that provide simple fast and trusted digital solutions for complex transactions. The name comes from our flagship business now known as Rocket Mortgage® which was founded in 1985. Today we’re a publicly traded company involved in many different industries including mortgages fintech real estate automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.