Product Manager (Risk Investigation & Intervention) - Trust and Safety

Responsibilities

About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Team Introduction
The Platform Product Management team is under TikTok Trust and Safety. Their goal is to keep the platform running smoothly and to guarantee user safety. The purpose of Risk and Response is to mitigate and lessen escalation. We collaborate with cross-functional teams to create and improve product capability, features, and tool ability to detect risks at an earlier stage, monitor possible online risks, and respond to any emergency risk trends in a speedier manner.

What you will be doing:
1. Manage the Content Risk Investigation & Intervention Platform end-end product lifecycle, not limited to product planning, business requirement gathering, product design/development, product iteration and launch;
2. Conduct research and deep analysis to discover market demands and trends leading to the innovation and conceptualisation of potential products or features;
3. Develop and review the product roadmap, manage and prioritise user stories in the product backlog;
4. To have an in-depth understanding of different business scenarios and user pain pointers, define potential common business scenarios and precipitate the best solutions, continuously optimise workflow, and improve problem-solving ability and efficiency.

Qualifications

Minimum Qualifications
- Strong understanding of business, able to relate to users' pain points. Has good business logic and communication skills;
- Data and result-driven with strong analytical skills, using data to support decision-making;
- Able to prioritise under a short timeframe with multiple counterparts and stakeholders to achieve the business goal;
- Exceptional communication skills, and strong cross-functional collaboration skills;
- Have a strong ability to work under pressure, have the courage to overcome difficulties, and accept challenges;
- Self-starter with strong learning ability, curiosity, and business acumen to drive a new product to support a new business.

Preferred Qualifications
- Bachelor's Degree and above in relevant fields, Engineering or Computer Science background is a plus;
- At least 4 years of work experience as a Product Manager in Content Risk Control or Platform Related experience; in high growth in the tech/software/internet industry with demonstrated success in launching new products and features;

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.