Product Owner

• Be a member of the Agile team representing the voice of the customer and the organization through the delivery of business value.
• Work closely with stakeholders (business and technology) including executive leadership to define and prioritize features and stories ensuring alignment with customer needs and organizational goals.
• Understand customers' problems in detail and ensures the problems are clearly defined prioritized and the squad/team is focused on the most valuable work for the organization.
• Be a team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value for the customer through the lens of the organization.
• Collaborate with squads/teams technologies and architects across the organization to develop a deep understanding of the technologies and systems they support.

• Accountable for collaboratively creating a product vision for the customer data management experience in Direct currently enabled by CSW. This is done in alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision.
• Communicates the vision as a product strategy to their engineering team and other teams outside their portfolio & functional area as well as executive leadership.
• Develop and achieve CSW product level KPIs. Manage products with high degree of strategy scope and complexity.
• Owns and maintains the CSW product backlog and is accountable for its contents and prioritization. Accountable for clear actionable user stories.
• Sets priorities and actively participates in squad/team quarterly planning. Contributes to priorities for and actively participates in portfolio quarterly planning. Sets expectations with stakeholders for delivery of new capabilities features and functionalities.
• Participates in squad/team demos retrospectives and all other ceremonies.
• Works daily with the agile working group clarifying business requirements removing roadblocks constantly communicating and supporting alignment around product strategy.
• Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution.
• Monitors and maintains the CSW product health. Designs additional monitoring to support enhanced understanding of product health. Proactively monitors impact of their product on others in the ecosystem.
• Analyzes and reports on feasibility cost of delay ramifications economies or other aspects of planned or potential changes to the product.
• Drives alignment with stakeholders to understand the impact that their products' regulatory compliance and other industry constraints will have on other products in the portfolio. Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio.

• Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors' degree in relevant field (business computer science humanities etc.) 7 years in business technology or consulting with 5 to 7 years direct experience with agile teams
• Master's degree preferred
• High level of proven business expertise needed to set clear priorities for product and understand business value impacts
• Develops strong stakeholder relationships and influencing across multiple organizational boundaries
• Demonstrated experience leading varied audiences through the development of complex ideas issues and designs
• Ability to lead varied audiences through census building
• Proven experience with Agile practices and expectations
• Comfortable with making decisions with some level of uncertainty
• Strong communication skills both written and verbal
• Knowledge of insurance industry preferred
• Knowledge of relevant products and portfolio strongly preferred
• Strong experimental mindset to drive innovation amongst uncertainty and exploit market opportunities

• California

• Los Angeles Incorporated

• Los Angeles Unincorporated

• Philadelphia

• San Francisco

What We Do

Liberty Mutual Insurance exists to help people embrace today and confidently pursue tomorrow. A Fortune 100 company and global leader in property and casualty insurance we’ve spent over a century creating innovative products services and technologies to meet the world’s ever-changing needs and make a difference for our customers and communities.

Why Work With Us

We offer the agility work flexibility project ownership and access to emerging tech you’d expect from a start-up — combined with the stability resources and benefits that come from working at a leading Fortune 100 company. All in a welcoming inclusive environment that values the unique insights perspectives and backgrounds of each person.

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