Professional Services Administrator - Cloud

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future. A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
The Services Administrator provides central support for the Services Operations team. The individual in the role needs a high level of accuracy and deep knowledge of services and the tools used to support operational and financial reporting. They will effectively and efficiently manage multiple queues to support the team.
Key Areas of Responsibility

• Maintain systems of record for the full lifecycle of key services.
• Communicate Services engagement methodology and other best practices to coworkers and partners as needed.
• Facilitate multiple queues to support the services organization requests in a timely manner.
• Conduct testing and maintenance as needed on various tools to support system enhancements and process updates.
• Support Services programs.
• Participate in continuous tool and process improvement projects as requested.
• Receive, interpret and advise services management on a multitude of business critical reports.

Want more jobs like this?

Get Business Operations jobs that are Remote delivered to your inbox every week.

Get Jobs

Send me The Muse newsletters for the best in career advice and job search tips.

By signing up, you agree to our Terms of Service & Privacy Policy.

Other duties as assigned.
Education and/or Experience Qualifications

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe. Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small.
What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape.

Equal Opportunity Employer, including disability and protected veteran status
Benefits overview: https://cdw.benefit-info.com/