Program Management Intern

We are looking for an exceptional Program Management Intern to join our growing team (Product-Led Growth). In this role, you will be creating engaging content for feature discovery, in-context guides, and education for Workato users. You will be joining a team that develops user experiences and user journeys. Engagement users through in-product guides, documentation, blog content and much more, to help customers grow from novice users to inter. You will also be responsible to:

• Help define durable processes for the PLG team for status reporting, releasing plans, etc.

• Lead programs by managing program structure, scope, release planning, as well as ensuring cross-functional alignment.

• Partner with cross-functional teams to drive workgroup alignment meetings in order to address tactical release issues, dependencies, program status, milestones, etc.

• Organize and lead project meetings and compile project status reports to drive deliverables to schedule, as well as develop resolutions to mitigate risks.

• Establish strong relationships with all project stakeholders including team members and leadership.

• Track and facilitate multi-functional tasks that are needed

• Defining project plans and schedules and driving project execution

• Leading internal and external multi-functional teams in ideation, validation and execution

• Identify and resolve conflicts, inter-dependencies and program issues quickly and efficiently

[This is a 6+ month internship. The opportunity to transit into a permanent, full-time position may be offered to you depending on your work performance amongst other factors.]

• Good knowledge of handling projects and program management methodology and techniques;

• Experience with project management and collaboration tools like Smartsheet, JIRA, Asana, Airtable is a plus

• Additional PMI/Agile/Scrum certifications are a plus.

• Proficiency in Google Suite, Slack and Apple MacOS preferred.

• Strong organizational skills and attention to detail to juggle multiple projects simultaneously 

• Thoughtful team player, a quick learner, and have a “can do” attitude with a growth mindset

• Fantastic communicator both verbally and in writing. Comfortable interfacing with executives, as well as product managers and developers

• Proven track record of leading diverse, cross-functional project teams in the successful launch of new products or services

• Excels in relationship building and has proven success in influencing without direct authority at all levels, from senior leadership to individual contributors

• Outstanding change management skills and the ability to lead teams through change

• Passionate about processes and continuously improving internal workflows

• Detail-oriented, highly analytical and a skilled multi-tasker

• Self-motivated, attentive, and always follows through