Program Manager

What You Need To Know

Open the door to a groundbreaking tech career with an industry leader. Southern Glazer's Wine & Spirits is North America's preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. To create a new era in alcohol beverage sales and service, we're heavily invested in the most transformative new technologies - and the most brilliant tech professionals. Southern Glazer's was named by Newsweek as a Most Loved Workplace and is included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

We offer continuous learning and career growth in a fast-paced environment where you are respected, your voice is heard, and technology is part of our strategy for success. If you're looking to fill your glass with opportunity, come join our FAMILY.

Overview

The Program Manager is accountable for the successful end-to-end delivery of strategic projects, programs, and portfolios. The job leads projects, programs, portfolios or leads an Agile ART or several agile teams, through the systems development life cycle from planning through hyper care, working in close partnership with IT and business leaders including executive sponsors. The work also includes leading, collaboration, coaching team members and influencing others outside their direct team to ensure the success of initiatives.

Specialized Skills and Technologies

• Experience in managing large and complex technical programs and projects, including program dependencies
• Functional knowledge and experience in implementing large and complex solutions either related to software, data or Infrastructure programs and projects is required
• Ability to craft program roadmap and strategy with business and technology stakeholders in alignment with SGWS strategic objectives.
• Ability to create and manage long-term program goals
• Ability to produce accurate and timely reporting of program status throughout the project life cycle
• Need to understand Software Development Life Cycle and various delivery methodologies like Waterfall and Agile
• Experience with Microsoft Office tools and SharePoint is required
• Experience using Microsoft Project and/or Planview to manage project execution
• Ability to develop and manage a budget and operating plan for the program
• Ability to ensure goals are met in areas including customer satisfaction, delivery quality and team member performance
• Ability to manage changes and interventions to ensure project goals are achieved
• Understand IT Infrastructure & System fundamentals to deliver solutions

Primary Responsibilities

• Manage teams either directly or indirectly
• Responsible for mentorship of junior team members
• Coach, develop and encourage excellence from teams
• Define, lead program budgets
• Identify risks and mitigate at a program level
• Develop a communication, training strategy
• Build strong teams
• Organize programs and activities in accordance with the mission and goals SGWS
• Creating and managing long-term program goals
• Develop a budget and operating plan for the program
• Develop an evaluation method to assess program strengths and identify areas for improvement
• Manage a team with a diverse array of talents and responsibilities
• Ensure goals are met in areas including customer satisfaction, delivery quality and team member performance
• Implement and managing changes and interventions to ensure project goals are achieved
• Meet with stakeholders to make communication easy and transparent regarding project issues and decisions
• Produce accurate and timely reporting of program status throughout its life cycle
• Identify, analyze, and mitigate program risks
• Work on strategy with business stakeholders

Preferred Qualifications

• Master's Degree
• Project Management (PMI) or Agile Certification

Minimum Qualifications

• Bachelor's Degree
• 9+ years leading medium to complex systems development multi-million-dollar projects at one time
• Size of project is $1M+, multiple medium to large projects at a time, or a small to medium program, team of 50 people or less
• Critical thinker
• Analytical/ ID key interdependencies
• Influencer
• Strategic Thinker
• Has strong business and financial acumen
• Results -oriented
• Facilitator
• Problem solver
• Budget and risk management
• Excellent communicator
• Highly collaborative
• Process-oriented
• Excellent communications
• Excellent presentation skills
• Executive presence
• Proficient change management skills
• Extensive experience managing multiple large very complex projects across multiple functions
• Experience managing and mentoring staff including providing stretch opportunities and coaching to develop team and deliver results
• Proven expertise successfully managing business and technical resources under an integrated project plan to ensure the alignment of resources
• Proven respect and recognition -within IT and across other functions - as an authority who can be trusted to make the most of limitations and make actionable decisions
• Proven experience leading and working with senior leadership on successful projects
• Proven experience in identifying the root cause of issues and tackling them, rather than just the symptoms
• Proven ability to move between big picture thinking and managing relevant detail
• Experience in anticipating stakeholder needs and developing potential solutions prior to stakeholder identification
• Developed specialized expertise in one or more area (IT or business)
• Leader in building trust with teams and stakeholders through open and honest conversation
• Proven record for successful program strategy, governance and management including resource deployment, quality control, project reviews and reporting

Agile Delivery Values

• Openness - Team and stakeholders agree to be open about all work and challenges
• Commitment - Personally commit to achieving the goals of the team
• Respect - Respect your team members to be capable and independent
• Courage - You have courage to do the right thing and work on tough problems
• Focus - Everyone focus on the work in the sprint and the goal of the scrum team. Rise and fall as a team

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.